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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 5:45 
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Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin
@Tomset, if there was a fault with the tool, did you give Nikola the opportunity to fix the problem and replace it?

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 6:07 
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Joined: September 29th, 2005, 4:10
Posts: 402
Location: Moscow
helpdisc,
My English is good, thanks http://translate.google.com/
But he was a bad translation of technical texts.

I immediately wrote a complaint to Goran.
But instead of trying to sort out the problem, got a hint at the hands of the curves.
Further desires to communicate does not arise.
I myself brought intstrument to normal.
However before this for nothing spoiled the six donors.

It seems my tool has not passed final inspection.
Unless of course, do not send the marriage specifically.
I hope this is not the case.


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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 6:25 
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Joined: March 7th, 2009, 12:43
Posts: 1091
Location: Angel Data Recovery
I have just compared "blades" with my sets of tools , quality has nothing relate with showed on this photos. My tools has much better quality , so i am sure that if it is not fakes (which is selling in Russia, i know exactly), Nikola will change them or give back money . You just need to ask about , it is not necessarily start blame on public.

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 6:56 
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Joined: December 12th, 2005, 3:32
Posts: 709
Location: Belgrade
Tomset wrote:
helpdisc,
My English is good, thanks http://translate.google.com/
But he was a bad translation of technical texts.

I immediately wrote a complaint to Goran.
But instead of trying to sort out the problem, got a hint at the hands of the curves.
Further desires to communicate does not arise.
I myself brought intstrument to normal.
However before this for nothing spoiled the six donors.

It seems my tool has not passed final inspection.
Unless of course, do not send the marriage specifically.
I hope this is not the case.

Yes You are right, we checked the logs.

Last thing we sent to someone , was not clear who are we talking to , was

Hello Sergey,

Pardon me, but I can't understand well what You are trying to explain.
It would be great if You could make make a video or pictures of the process.

If You have Skype, You can add me so we could discuss this matter more directly and faster. My Skype name is: gpantichdd

Awaiting your reply.

Best Regards,
Goran

And we did not receive any answer.
New tool will be on its whey first thing in the morning ( after easter )

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 7:05 
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Joined: July 7th, 2010, 4:45
Posts: 924
Location: UK
"New tool will be on its whey first thing in the morning ( after easter )"




Now thats good service

Loki


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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 7:06 
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Joined: December 12th, 2005, 3:32
Posts: 709
Location: Belgrade
It always is but I need to see what is the problem. My collage Goran was on that, i was with guys renovating office.
Did not remeber, but we wanted to sort it, but we could not. It was someone else bought for someone else etc etc...
We finaly know who are we talking to...

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 7:08 
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Joined: December 12th, 2005, 3:32
Posts: 709
Location: Belgrade
It always is but I need to see what is the problem. My collage Goran was on that, i was with guys renovating office.
Did not remeber, but we wanted to sort it, but we could not. It was someone else bought for someone else etc etc...
We finaly know who are we talking to...

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 7:18 
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Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin
Can I suggest that tomset resolve this issue directly with Nikola in private rather than providing potentially misleading or inaccurate information on a public forum?

It is an unfair reflection on Nikola for this to be dealt with in public.

If there is a problem with the tool, I'm certain that it will be resolved by Nikola and his team.

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 10:12 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
To clarify
I'm just a translator
As I wrote before I personally don't have problems with the tools

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 10:31 
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Joined: December 27th, 2006, 10:15
Posts: 1852
Location: Belgium
I'm sure Nikola will resolve this issue very quickly. No need to throw mud on the forum.
I had one issue in the past with one of these combs and Nikola replaced it within a few days.
I cannot imagine to have to work without these tools; i would be back in the stone age.

Dobre

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 10:42 
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Joined: November 9th, 2006, 15:15
Posts: 2984
dobrevjetser wrote:
I cannot imagine to have to work without these tools



Same here! :)

Also I never had any problems with tools from Nikola and if I ever did get issues I know it would be resolved quickly and professionally.


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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 12th, 2012, 16:37 
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Joined: December 24th, 2007, 16:08
Posts: 1421
Location: EUROPE
dobrevjetser wrote:
I cannot imagine to have to work without these tools; i would be back in the stone age

Same here :)

Have all the tools also.

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 13th, 2012, 11:00 
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Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]
@ Nikola ,
Sir see the support you get here .Excellent service i must say

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 Post subject: Re: HDDS WDC 3.5" Ramp p4 - New tool from HddSurgery
PostPosted: April 18th, 2012, 6:44 
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Joined: December 12th, 2005, 3:32
Posts: 709
Location: Belgrade
Thank You

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