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 Post subject: HP SAS drives Predictive Failure status
PostPosted: September 11th, 2014, 15:11 
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Joined: September 11th, 2014, 14:53
Posts: 3
Location: US of A
I did search far and wide without success but I wanted to open a topic here to see if someone can help resolve an issue.

I have six or seven HP 10K SAS drives that got cycled through an array that had a P400 controller that had not been updated and the firmware on the drives was down level as well. HP released a critical update to the P400 firmware and the drives to address a false triggering of the Predictive Failure alert. Can I say without a doubt that the drives are all good, no. I can say that a drive in one array without any issue when swapped into the other array would be flagged within 15 minutes by PFA. None of the equipment is under warranty and I would not care normally but my cheap company is unwilling to replace the drives so I have been pulling from retired equipment to replace other real failures and I am out of cold spares.

Let me know what I can provide to help of if they are door stops.

Of three units I pulled (after flashing P400) and put into a workstation with a 5.25" four bay SAS backplane, two took firmware flash and third did not. I assume third is all the way dead. Other two returned PF alerts but continue to work in testing.

Thanks


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 Post subject: Re: HP SAS drives Predictive Failure status
PostPosted: September 14th, 2014, 9:31 
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Joined: September 11th, 2014, 14:53
Posts: 3
Location: US of A
Fifty views and no responses!
I guess the PF alerting drives are too much of a gamble to return to service and there is nothing to be done.
Will check on SMART values and if they can be retrieved since that might show some indication of the issue.
Thanks!


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 Post subject: Re: HP SAS drives Predictive Failure status
PostPosted: September 14th, 2014, 22:54 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Were you able to see the SMART values on the drives?
At least by checking on SMART you could potentially see a correlation between SMART and PF behavior.
Not sure what exactly "cycling the drives" means exactly in your case, but it does not seem good.
If I could make a recommendation, I would recommend that even if you were to move forward with those worn drives, ensure a solid backup scheme. Additionally, I would recommend presenting the cheap company what would happen once the data from "this array to be" is no longer accessible? Perhaps come up with an analysis and perhaps cost once losing the data. Typically when higher-ups see $$ value impact, then their perspective changes quickly. Perhaps some data recovery quotes to salvage the say data may put things in perspective for them (I am sure it will).

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts


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 Post subject: Re: HP SAS drives Predictive Failure status
PostPosted: September 16th, 2014, 16:04 
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Joined: September 11th, 2014, 14:53
Posts: 3
Location: US of A
labtech wrote:
cycling the drives

HP DL585 G2 with add in P800 controller.
Any drive put into slot 6 goes from fine/normal to PFA in the course of a day. The slot is part of an array (hot spare is active) so new drive = rebuild. Swapped out back-plane and changed SFF-8484/SF-8484 cable and still any drive put into that slot would PFA in short order. We did a flash of drives and controller and I am unwilling to put a non-PFA drive into the slot to see if it is cleared. The drive in the slot is PFA but was not before being added. To be clear none of the drives (except the one I said was all the way dead) fail to work, they simple show PFA warnings.

No SMART data yet - been out doing billing work.

Thanks


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