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opethfan
 Post subject: seagate momentus thin problem
PostPosted: April 9th, 2016, 6:26 
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Joined: November 2nd, 2015, 7:52
Posts: 11
Location: Italy
hi
i'm trying to repair that hardisk
this video explain my problem: https://sendvid.com/6oiprtf6

i think that replacing heads will solve my problem.
someone can help me please?
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labtech
 Post subject: Re: seagate momentus thin problem
PostPosted: April 9th, 2016, 13:51 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Why do you think the drive failed? Was it dropped?

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MindMergepk
 Post subject: Re: seagate momentus thin problem
PostPosted: April 9th, 2016, 14:16 
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Joined: December 8th, 2013, 4:48
Posts: 838
Location: Pakistan
is this the actual video of your drive ?
did you power it up while back lid open ?

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opethfan
 Post subject: Re: seagate momentus thin problem
PostPosted: April 11th, 2016, 3:57 
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Joined: November 2nd, 2015, 7:52
Posts: 11
Location: Italy
MindMergepk wrote:
is this the actual video of your drive ?
did you power it up while back lid open ?


yes... i hope that it hasn't made my hardisk irreparable

labtech wrote:
Why do you think the drive failed? Was it dropped?


i don't know the story of this drive.
When i connect it i hear some noises but it is not recognized from pc.
This is my first time i try to repair an hard drive... my job is repair phones and other hardwares
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jermy
 Post subject: Re: seagate momentus thin problem
PostPosted: April 11th, 2016, 4:50 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
opethfan wrote:
i don't know the story of this drive.
When i connect it i hear some noises but it is not recognized from pc.
This is my first time i try to repair an hard drive... my job is repair phones and other hardwares

OMG, you wanna tell me that this drive doesn't belong to you, & it actually belongs to a client ?!
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opethfan
 Post subject: Re: seagate momentus thin problem
PostPosted: April 11th, 2016, 5:09 
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Joined: November 2nd, 2015, 7:52
Posts: 11
Location: Italy
jermy wrote:
opethfan wrote:
i don't know the story of this drive.
When i connect it i hear some noises but it is not recognized from pc.
This is my first time i try to repair an hard drive... my job is repair phones and other hardwares

OMG, you wanna tell me that this drive doesn't belong to you, & it actually belongs to a client ?!


yes
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labtech
 Post subject: Re: seagate momentus thin problem
PostPosted: April 11th, 2016, 18:04 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
So far, has been attempted is not good. Recommended not to proceed like this in the future. Also, always ask customer to tell you to the best of their knowledge what may have happened. Reason being is, say the drive was dropped, then powering on is a mistake.

Replacing the heads may help in the sense that a heads replacement might be what is needed, but not 100% sure as other faults should be ruled out first. Running the drive without cover is misleading.

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts
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opethfan
 Post subject: Re: seagate momentus thin problem
PostPosted: April 12th, 2016, 5:33 
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Joined: November 2nd, 2015, 7:52
Posts: 11
Location: Italy
labtech wrote:
So far, has been attempted is not good. Recommended not to proceed like this in the future. Also, always ask customer to tell you to the best of their knowledge what may have happened. Reason being is, say the drive was dropped, then powering on is a mistake.

Replacing the heads may help in the sense that a heads replacement might be what is needed, but not 100% sure as other faults should be ruled out first. Running the drive without cover is misleading.


where can i buy a replacement heads unit?
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jermy
 Post subject: Re: seagate momentus thin problem
PostPosted: April 12th, 2016, 5:54 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
1. You can't, you buy a complete matching donor HDD, taking out the HSA and replacing it.
2. don't do that, the chances of success is not in your favor (need tools, knowledge, clean room/chamber), not to mention the work needs to be dealt with afterwards, FW issues, hardware imaging.
my advice: send it to a pro
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jono-ats
 Post subject: Re: seagate momentus thin problem
PostPosted: April 12th, 2016, 11:52 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
You are doing your client a tremendous disservice, putting his or her data at great risk. Please stop experimenting with it, and send it to a pro.

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Dima_RnD
 Post subject: Re: seagate momentus thin problem
PostPosted: April 20th, 2016, 7:45 
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Joined: April 20th, 2016, 7:08
Posts: 15
Location: Rostov-on-Don, Russia
Terminal is useful thing on Seagate F3 drives.
Try to connect it to the drive and send us the report from the drive.
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