Recently I did a factory reset on my laptop, only to find I had not backed up the Documents folder of one of the users. Using a file recovery tool I am able to find most files deleted, but the user files are nowhere to be found because the new user (after windows reinstall) seems to have overwritten the location of the previous Documents folder. Is there anyway around this? Should I look somewhere else?

scan drive by r-studio.

PhotoRec (freeware) should be able to find the files with a raw scan, assuming the files have not been overwritten.

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A backup a day keeps DR away.

Photorec is better than R-Studio for raw scan, especially for searching mpeg videos.

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My firmware database:
https://mega.nz/folder/O01DkBRI

Just in case, do not install those softwares in the hdd you want to recover. You have to connect your HDD as slave in other machine where those programs are or will be installed.

Who it talking about raw recovery? Why?
For me raw recovery means that you are failed to recover data.

I find reclaime ultimate actually very good for re-installed drives. Seems to pull off a lot more valid stuff that Rstudio, gdb or UFS

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PC Image Data Recovery
http://www.pcimage.co.uk

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Try an NTFS scan with DMDE.

http://dmde.com/

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A backup a day keeps DR away.

What ? ,
For me raw recovery means The FS structures are gone to hell but the data is there . .BTW Which tool you prefer for raw scan .R-Studion gets the best garbage IMHO

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Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com

I said What I said. I am not charging clients for raw recovery, because it's not recovery - it's your impotency.

Give Get Data Back from Runtime a try. It tends to be a bit more user friendly than some of the others. If you are lucky the required data might be available inside one of the many unnamed folders at the bottom of the tree.

Apart from that I would also add that the various recovery utilities are likely to produce very similar results. I would say it is the way each one presents the data would be one of the main differences between them.