WD My Passport Data Recovery - Looking for Suggestions

[JuanPua]

I have a WD My Passport that was working fine the last time I used it (probably about six months ago) and has been sitting in a drawer ever since. When I went to plug it in to my desktop, I got an error saying that there's a fatal hardware error. After some googling, I tried using EaseUS Data Recovery Wizard, but after scanning, it told me that the drive was a "Lost Partition" and it wasn't able to recover any files.

I'm really worried, because the files that are on this drive have been there for 6+ years and are more likely than not the only copy of those files. I realize now that that's a bad practice, but stupid past me thought this as an "infallible" way to do long term data storage.

Is there a way I can tell what went wrong with the drive? I shudder to think all the data is really lost, and I'm crossing my fingers that it is in some way repairable, even if I have to send it out for a hardware repair.

Thank you in advance!

[northwind]

Since your data is of value, I STRONGLY suggest to NOT power up the drive anymore and send the drive to a good DR professional.

NOT A HARDWARE REPAIR SHOP, a DR professional.

Let us know where in the US you're located and we'll suggest one for you.

[pepe]

+1

pepe

[pcimage]

+2

NOT a DIY candidate, unless you don’t particularly care about your data, which by the sounds of it you do!

[JuanPua]

Thank you for the replies!

I am in Massachusetts.

[jono-ats]

We're WD authorized for data recovery and warranty replacement. We're located in GA but provide free shipping. We'd be happy to eval your drive at no charge.

www.datasaversllc.com

Jon

[laptokowiec]

Does DMDE see your drive ?

[labtech]

We are in Massachusetts. We can stop by and pick it up for free if you are within 40 miles of Boston.
Price will be from $300 for software issues. Hardware issues, higher cost.
Need to perform a diagnosis first to determine the exact problem(s).
If you are interested, click on the signature below for more details.