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 Post subject: HGST WD Palmer in disguise ext error NO SATA Connection
PostPosted: May 4th, 2024, 8:30 
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Joined: April 17th, 2022, 22:39
Posts: 63
Location: Vietnam
I have this HGST Drive which is a WD Palmer 2.5 family

Model : HGST HTS541010B7E610
Serial : WXU1E87CLSFH
Firmware : 03.01A03
Capacity : 1 000 GB (1 953 525 168)

- It IDs fully and Readies. However have issues like Slow Responding (slow reading modules) -> Knowing its an SMR drive the Slow Responding fix is not an option

- So are there any options to fix this issue in SMR drives???

- 1 more thing: During DE. The Head 0 reads slowly so i turned it off to run Head 1 first. However often now and then, the drive clicks and shows an error

Read sectors (123 021 570-1) ext error NO SATA Connection
Error read LBA = 123 021 570 [Head-1]
Software reset...
Hardware reset Ok


Is there any way to fix this issue???

Thanks!!


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 Post subject: Re: HGST WD Palmer in disguise ext error NO SATA Connection
PostPosted: May 5th, 2024, 6:27 
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Joined: July 12th, 2010, 4:38
Posts: 1423
Location: Portugal
Have you tested the heads? Have you tried to do a headmap and read only 1 head at the time?

PS: seems you have done it. It shows bad/weak heads that need to be replaced.

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 Post subject: Re: HGST WD Palmer in disguise ext error NO SATA Connection
PostPosted: May 5th, 2024, 10:08 
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Joined: April 17th, 2022, 22:39
Posts: 63
Location: Vietnam
pclab wrote:
Have you tested the heads? Have you tried to do a headmap and read only 1 head at the time?

PS: seems you have done it. It shows bad/weak heads that need to be replaced.



Yeah. The head 1 Seems to read fine and speed is 10-20mb/s
I finished reading head 1

Head 0 is super slow. So i guess i will change them tomorrow

Thanks!


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 Post subject: Re: HGST WD Palmer in disguise ext error NO SATA Connection
PostPosted: May 10th, 2024, 4:00 
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Joined: April 17th, 2022, 22:39
Posts: 63
Location: Vietnam
Changing heads is the solution for me

If anyone have new solution on this matter please post


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