Hi there,

I have a Seagate ST5000DM000-1FK178-568 (SN: W4J1BDZW) with firmware CC49 (originally from a Seagate external drive) that is still detectable by SeaTools on Linux.

I had been copying about 2TB of data from it to another HDD when, after 3 hours, it suddenly stopped working. There was no electrical or physical shock involved.

The S.M.A.R.T. reports (checked via GSmartControl) show no errors, and the drive spins up normally without any unusual sounds.




I ran both the "Quick Test" and "Long Test" in SeaTools, and the drive passed without issues:


Current Problems:
1- Incorrect capacity (shows 602.93GB instead of the expected ~5TB).
2- Unable to format or mount the drive.

From what I understand, there’s a known firmware issue affecting the 7200.11/7200.12 series, which can sometimes be fixed via a serial console connection and specific commands. However, I’m unsure if the ST5000DM000-1FK178-568 falls under these series.

I’m a software engineer and an experienced user, and I also have a CP2102 USB-to-UART TTL converter module. Could you help me repair my HDD?

Thank you in advance!

Your post doesn't make sense.

A 600GB capacity is what one would expect from old USB-SATA bridge with a 32-bit LBA limitation.

5TB - 4TiB = 602GB

https://www.google.com/search?q=5TB%20-%204TiB%20in%20GB

Connect the drive to a SATA port and you'll see the full capacity.

_________________
A backup a day keeps DR away.

Dear @fzabkar thank you for your reply.
I'm using a JMicron 20337 SATA-to-USB module and I can't afford to purchase a better one.
Unfortunately, I don't have access to any desktop PC to connect the HDD to its SATA directly.
However, thank you again.

Be aware of this:

https://www.hddoracle.com/viewtopic.php?p=1719#p1719

_________________
A backup a day keeps DR away.