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 Post subject: WD120EMFZ possible firmware issue
PostPosted: May 22nd, 2025, 9:24 
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Joined: June 20th, 2023, 10:58
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Location: United Kingdom
Hi all,

First post so please forgive my ignorance. I have a WD120EMFZ-11A6JA0 3.5" sata drive. Recently it was accidentally unplugged whilst running and the data on it is now inaccesible.

When plugged into a windows machine it appears in disk management, reporting its correct capacity as unallocated, and as disk not initialized. The initialize disk operation returns an error of 'Data Error (cyclic redundancy check).

Crystal DiskMark reports the following:

Image
https://ibb.co/ymN8sQ0f

I tried using diskpart to clear disk read attributes, but that failed. I also tried using sea tools to perform a short self test but that also failed, although it too can see all the details of the hard drive correctly.

Any advice on if/how this drive could be saved would be appreciated, the cost of it is not insignificant to me.

Thanks


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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 22nd, 2025, 23:54 
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Joined: April 7th, 2009, 21:36
Posts: 487
Maybe the filesystem was corrupted and you can use a software recovery. Do you know if its NTFS or FAT?

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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 23rd, 2025, 13:52 
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Joined: June 20th, 2023, 10:58
Posts: 5
Location: United Kingdom
Unfortunately I havent had any luck with the software I've got.

I cant remember which program i used for this test, but it was identifying every single block as bad when i tried to scan the drive. it may have been Seatools. It's not the end of the world if I can't get the data back, but if I can save the drive, that would be really useful. It's out of warranty so no opportunity to send back.


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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 23rd, 2025, 14:30 
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Joined: November 7th, 2020, 5:31
Posts: 1290
Location: United Kingdom
Are you trying to recover the data or reuse it - How are connecting the drive and does it remain spinning?

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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 24th, 2025, 6:53 
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Joined: March 6th, 2010, 3:46
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Location: Kolding | Denmark
No access and all sectors bad is a well known error on that family of drives. Advise to scrap the drive, it will never be reliable anymore.

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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 27th, 2025, 4:05 
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Joined: June 20th, 2023, 10:58
Posts: 5
Location: United Kingdom
Lardman wrote:
Are you trying to recover the data or reuse it - How are connecting the drive and does it remain spinning?


I'm connecting directly to the motherboard via sata and I believe it does remain spinning. I'm more concerned with reusing it.


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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 27th, 2025, 4:44 
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Joined: November 7th, 2020, 5:31
Posts: 1290
Location: United Kingdom
WombatBicycle wrote:
I'm more concerned with reusing it.
If the data isn't important- take it on the chin and accept the loss, there's very little that can be done with helium drives even with pro tools.

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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 27th, 2025, 5:24 
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Joined: June 20th, 2023, 10:58
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Location: United Kingdom
Understood, thank you all for your advice. I was hopeful that it might be salvageable, but now appreciate that it is not.


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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: May 30th, 2025, 2:06 
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Joined: March 7th, 2009, 12:43
Posts: 1091
Location: Angel Data Recovery
It can be done, data recoverable. This is SA (FW issue) typical for them.

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 Post subject: Re: WD120EMFZ possible firmware issue
PostPosted: August 7th, 2025, 11:29 
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Joined: June 20th, 2023, 10:58
Posts: 5
Location: United Kingdom
DR-Kiev wrote:
It can be done, data recoverable. This is SA (FW issue) typical for them.


The data isn't critical, is the cost of repair likely to outweigh replacing it? Thanks


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