Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ST500DM002

October 31st, 2026, 8:12

Hello,
Drive in topic stays busy without terminal access (Even with shorting read channel).
Terminal output:
Boot 0x20M
SpinUp
Trans
Rst 0x20M Thermistor Temp 001A
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
SIM Error 1002 LBA 0000000000045D8C FD FCFFF3FF
RW Error 44440080
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
SIM Error 1002 LBA 00000000000BFE11 FD FCFFF3FF
RW Error 44440080
2Sync:01 0E
2Sync:01 0E
2Sync:01 0E
(P) SATA Reset

SIM Error 1002 LBA 000000000003E179 FD FC38B30A
RW Error 44440080
SimErrorCode = 00001002, RWErrorCode = 44440080
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
SIM Error 1002 LBA 000000000003E179 FD FC38B30A
RW Error 44440080
SimErrorCode = 00001002, RWErrorCode = 44440080
The Registry is corrupt.

LED:0x000000BD FAddr:0x00006454

Rst 0x20M Thermistor Temp 001A
PreampFaultStatus = 00C0


Preamplifier really damaged ?
HSA replacement required?

Any suggestions?

Thanks in advance.

Re: ST500DM002

October 31st, 2026, 9:21

Head replaced
Drive cloning.

Re: ST500DM002

October 31st, 2026, 10:13

I'm assuming that the preamp reports the temperature (0x1A = 26C), so I'm wondering what kind of preamp fault would allow it to remain partly operational.

Re: ST500DM002

October 31st, 2026, 12:58

fzabkar wrote:I'm assuming that the preamp reports the temperature (0x1A = 26C), so I'm wondering what kind of preamp fault would allow it to remain partly operational.

I beleive this is not the correct value, also there was a clear noise coming from the head at every (PreampFaultStatus = 00C0) indicates that the head was very weak to operate normally.

Re: ST500DM002

October 31st, 2026, 14:18

It's too late now, but you could have warmed up the preamp with a hair dryer and checked for a change in the reported temperature.

Re: ST500DM002

October 31st, 2026, 14:47

fzabkar wrote:It's too late now, but you could have warmed up the preamp with a hair dryer and checked for a change in the reported temperature.

It's not too late, defective head still available.
After cloning complete I can reassemble the defective head and do the experiment and post the results.

Re: ST500DM002

November 1st, 2026, 7:20

Here the difference :
Boot 0x40M
SpinUp
Trans
Rst 0x40M Thermistor Temp 001D
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
(29C instead of 26 after some heat applied)

Re: ST500DM002

November 1st, 2026, 8:23

If you feel inclined to experiment, maybe you could cut off one head and see if the fault status changes.

Re: ST500DM002

November 1st, 2026, 8:47

fzabkar wrote:If you feel inclined to experiment, maybe you could cut off one head and see if the fault status changes.

The drive has only one head.
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