Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Maxtor Shared Storage recovery

August 30th, 2006, 17:33

hi everybody. have a problem. Maxtor Shared Storage external network drive. due to enclosure failure lost access to hard drive. internal drive is regular diamondmax 200gb drive. when tried to access it after connecting to a regular pc through IDE or USB, no partition found. Maxtor provided some help... apparently partition was Linux. bought several software products to recover data. some show deleted partition, some just deleted files. but none of them match what i had there... means that software failed. any ideas? thank you in advance...

September 20th, 2006, 5:28

Hi!

I had a similar problem, and thought I would have to throw this unit away.

BUT...

On the CD that came with the device, there is a folder called MSSLOAD and in there is the command file NASLOAD.

Run that from a command prompt, and follow the instructions. It should detect your drive and say it's asking for a firmware, it should automatically use the file in that folder.

It can take quite a while to rebuild the drive, and you will probably have already lost what was on it.

You will need to download the latest firmware from Maxtor and reload that, but at least your device will be working again.

This process also means you could in theory install a larger drive ;)

Take a look at http://www.openmss.org also, as they have modified the firmware so you can run shell commands and do things like run a web server on it.

September 20th, 2006, 14:36

Hey alanjc... thank you... i will try to do it today.. thanks... also u r saying there is no way to restore the data on the drive? hell with enclosure... but the info...

September 23rd, 2006, 22:21

Hi alanjic... just tied as you instructed... got the message - Error: Could not receive identification: 10054... any ideas?

September 24th, 2006, 21:55

Hi alanjic...... maxtor advised before that it might be enclosure problem... what do u think, if i put the drive to another enlosure like that, or similar - Maxtor Shared Storage, will i be able to access the drive?
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