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 Post subject: unable to mount usb disk
PostPosted: March 5th, 2009, 14:36 
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Joined: March 5th, 2009, 14:33
Posts: 6
Location: Portugal
Hi,

My samsun 320 GB USB disk formatted with a ntfs partition suddenly refuses to mount under Ubuntu Linux. I ran testdisk to diagnose the disk and it found some bad sectors.
Is there any way to fix it, preferably with linux tools? How can I check if it is a hardware or software problem?

Thanks.


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 Post subject: Re: unable to mount usb disk
PostPosted: March 6th, 2009, 4:34 
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Joined: November 6th, 2006, 6:58
Posts: 1752
Hi,

First you should remove the drive from the case and try to mount it.
If that doesn't help, run a scan to the hdd to mark bad sectors.
If that doesn't help, we can check what's the drive problem for you, we're in the same country.


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 Post subject: Re: unable to mount usb disk
PostPosted: March 6th, 2009, 7:06 
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Joined: March 5th, 2009, 14:33
Posts: 6
Location: Portugal
Hi,

dmarques wrote:
Hi,
First you should remove the drive from the case and try to mount it.

I was writing about the linux "mount" command http://linux.about.com/od/commands/l/blcmdl8_mount.htm, not
physically attaching the drive...

dmarques wrote:
If that doesn't help, run a scan to the hdd to mark bad sectors.
If that doesn't help, we can check what's the drive problem for you, we're in the same country.

[/quote]
I ran a diagnostic tool called testdisk and it found bad sector but I would like to know if it is a hardware problem and
how to solve it. Unfortunately I don't have Windows XP so I can't tell if Windows would be able to read the hard drive.


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 Post subject: Re: unable to mount usb disk
PostPosted: March 6th, 2009, 9:06 
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Joined: November 6th, 2006, 6:58
Posts: 1752
How much bad sectors have you found?

Well, without having some proper tools to check the drive, it's quite difficult to get a proper diagnosis and besides that, if the data is important, you are risking a bit.

If you want, we can check the drive and tell you what's the problem.


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 Post subject: Re: unable to mount usb disk
PostPosted: March 6th, 2009, 14:12 
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Joined: March 5th, 2009, 14:33
Posts: 6
Location: Portugal
dmarques wrote:
How much bad sectors have you found?

Well, without having some proper tools to check the drive, it's quite difficult to get a proper diagnosis and besides that, if the data is important, you are risking a bit.

If you want, we can check the drive and tell you what's the problem.


I didn't save the log form the tes but I think it was just one sector.
What is your company's website?
Thanks


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 Post subject: Re: unable to mount usb disk
PostPosted: March 6th, 2009, 14:23 
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Joined: November 6th, 2006, 6:58
Posts: 1752
My company website: www dot drc dot pt


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