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 Post subject: Another different Seagate 750G firmware issue?
PostPosted: February 22nd, 2009, 20:36 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
Hi Guys

I have Seagate ST3750630AS (750G), reported as 700Gbytes (698.64Gb), Firmware DE12 (DELL)

The drive spin up and reach RDY, I could see the partitions, but all failed to open. Scan MFT no luck, and during the scan sometimes it stops and not RDY.

Terminal error as follows:

Upon power up, i get this: "RequestResumeSaveSmartFrame"
F3 T>
Error 100C DETSEC 00008000
F3 T>
Blks 000E24-000E24 (000001), BufAddr 001C4800-001C49FF, DBA 061C4800, BytesPerBlk 200 Online Cmd SDBP DFB
Blks 000E25-000E25 (000001), BufAddr 001C4A00-001C4BFF, DBA 061C4A00, BytesPerBlk 200 Cmd Input Buf
Blks 000E26-000E26 (000001), BufAddr 001C4C00-001C4DFF, DBA 061C4C00, BytesPerBlk 200 Diag Batch File
Blks 000E27-000E27 (000001), BufAddr 001C4E00-001C4FFF, DBA 061C4E00, BytesPerBlk 200
Blks 000E28-000E28 (000001), BufAddr 001C5000-001C51FF, DBA 061C5000, BytesPerBlk 200
Blks 000E29-000E29 (000001), BufAddr 001C5200-001C53FF, DBA 061C5200, BytesPerBlk 200
Blks 000E2A-000E2A (000001), BufAddr 001C5400-001C55FF, DBA 061C5400, BytesPerBlk 200
Blks 000E2B-000E2B (000001), BufAddr 001C5600-001C57FF, DBA 061C5600, BytesPerBlk 200
Blks 000E2C-000E2F (000004), BufAddr 001C5800-001C5FFF, DBA 061C5800, BytesPerBlk 200
Blks 000E30-000E33 (000004), BufAddr 001C6000-001C67FF, DBA 061C6000, BytesPerBlk 200
Blks 000E34-000E37 (000004), BufAddr 001C6800-001C6FFF, DBA 061C6800, BytesPerBlk 200
Blks 000E38-000E3B (000004), BufAddr 001C7000-001C77FF, DBA 061C7000, BytesPerBlk 200
Blks 000E3C-000E5B (000020), BufAddr 001C7800-001CB7FF, DBA 061C7800, BytesPerBlk 200 Diag Mode Cmd SDBP DFB
Blks 000E5C-000E7B (000020), BufAddr 001CB800-001CF7FF, DBA 061CB800, BytesPerBlk 200 Drive Geometry SDBP DSB
Blks 000E7C-000E9B (000020), BufAddr 001CF800-001D37FF, DBA 061CF800, BytesPerBlk 200 Ext Test Service SDBP DSB
Blks 000E9C-000EBB (000020), BufAddr 001D3800-001D77FF, DBA 061D3800, BytesPerBlk 200
Blks 000EBC-000F15 (00005A), BufAddr 001D7800-001E2BFF, DBA 061D7800, BytesPerBlk 200
Blks 000F16-000F6F (00005A), BufAddr 001E2C00-001EDFFF, DBA 061E2C00, BytesPerBlk 200
Blks 001769-001AFA (000392), BufAddr 002ED200-0036128F, DBA 062ED200, BytesPerBlk 208 Default Diag Rd Buf
Blks 001B0C-001E9D (000392), BufAddr 00361800-003D588F, DBA 06361800, BytesPerBlk 208 Default Diag Wrt Buf

F3 T>
Package Version: MS011B.DED1.AN0208.DE12 , Package P/N: 100512739, Package Builder ID: 3K,
Package Build Date: 04/02/2008, Package Build Time: 15:44:20, Package CFW Version: MS01.DED1.00068520.3K00,
Package SFW1 Version: B100, Package SFW2 Version: C0FE, Package SFW3 Version: ----, Package SFW4 Version: ----
Controller FW Rev: 04021544, CustomerRel: DE12, Changelist: 00068520, ProdType: MS01.DED1, Date: 04/02/2008, Time: 154420, UserId: 00000761
Servo FW Rev: B100
RAP Format Rev: 0092, Contents Rev: 15 05 01 08

Do you guys think this is the same 0 LBA problem with translation issue?

thank you for any feedback.


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 22nd, 2009, 22:08 
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Joined: April 4th, 2008, 1:46
Posts: 161
Location: Michigan, USA
That drive isn't one affected by the 7200.11 0 LBA problem. This drive also is a 7200.10, which is a much better drive. The reported capacity is correct. The 0 LBA problem results in the drive never working, and reporting its capacity as zero.


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 22nd, 2009, 22:56 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
It may be bad head(s) severe bad blocks or PCB
Such drives may hang once you try to read sectors from bad head (or if drive hits a scratch) after that only power cycle helps
These drives have ~150000-200000 sectors per head
The terminal message is normal for this firmware revision

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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 22nd, 2009, 22:57 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
Hi Zorb, I think this drive is reported to be a defect too , yes this is 7200.11
Code:
http://en.community.dell.com/forums/t/19254623.aspx


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 22nd, 2009, 23:10 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
TerraNova, your drive needs FW update but it will no solve the problem your drive got something else

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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 22nd, 2009, 23:11 
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Joined: April 4th, 2008, 1:46
Posts: 161
Location: Michigan, USA
3750630 is a 7200.10 I thought. Interesting. Either way, the 0 LBA problem doesn't manifest that way, sounds to me like intermittent trouble reading SA.


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 2:02 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
I suspect MFT is badly damage?
This is what i get when trying to access the partition:
INDEX entry has BAD MFT Record 4 $AttrDef
INDEX entry has BAD MFT Record 8 $BadClus
INDEX entry has BAD MFT Record 6 $Bitmap
INDEX entry has BAD MFT Record 7 $Boot
INDEX entry has BAD MFT Record 11 $Extend
INDEX entry has BAD MFT Record 2 $LogFile
INDEX entry has BAD MFT Record 1 $MFTMirr
INDEX entry has BAD MFT Record 36 $Recycle.Bin
INDEX entry has BAD MFT Record 9 $Secure
INDEX entry has BAD MFT Record 10 $UpCase
INDEX entry has BAD MFT Record 3 $Volume
INDEX entry has BAD MFT Record 8568 autoexec.bat
INDEX entry has BAD MFT Record 38 Boot
INDEX entry has BAD MFT Record 8571 bootmgr

After that the drive need power OFF and ON again in order to get it to detect.


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 2:10 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
Image the drive with power on/off feature checked. How much can you grab before it needs a shutdown?

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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 2:18 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
Unable to image, it gives error "A" in deepspar, in DE it becomes not ready and i had to power on off manually


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 2:34 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Image in reverse?

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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 2:41 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
drccsc wrote:
Image in reverse?
unable.

As Doomer said, power cycling seems to work but damn slow.

Can damaged MFT causes cloning to crawl?


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 8:25 
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Joined: April 4th, 2008, 1:46
Posts: 161
Location: Michigan, USA
Physically damaged anything can cause it to crawl. Corrupted MFT will image fine.


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 14:05 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Sector-by-sector image in reverse will not have anything to do with the MFT. If you're unable to do that, I would guess that the MFT being broken is a symptom of your real problem, which is that the drive is broken.

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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: February 23rd, 2009, 21:27 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
thank's guys and beto, the drive indeed has bad surface which messed up the MFT, i am cloning the drive now in reverse but its very very slow.


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 Post subject: Re: Another different Seagate 750G firmware issue?
PostPosted: March 12th, 2009, 10:56 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Doomer wrote:
Such drives may hang once you try to read sectors from bad head (or if drive hits a scratch) after that only power cycle helps


Is there any way to get around this? Have a 7200.11 now that is completely fine from about 10M LBA to the end but from 0-10M it freezes up about every 10000 and only a power cycle will get it going again. Damn annoying.

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