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Seagate 7200.12 500GB ST3500418A​S no spinning, just beeping

February 28th, 2013, 16:30

Hi all,

this is my first post here. I hope some can help me.
So I got an old Seagate Barracuda 7200.12 500GB ST3500418A​S in a Seagate external desktop drive and it fell about 50cm to the ground :(

First I thought luckily it was not running during this accident but nevertheless the drive does not work any more. It is beeping every two seconds and the HDD does not start to spin. I already disassemble the drive and tried it with another external HDD case. I also checked the PCB disassembled and reassembled but the beeping still is the only sign of live.

PN: 9SL142-568
Firmware: CC35
Date Code: 09476
Site Code: SU
Chip: B5502C20

What can be damaged? Can I fix it somehow? Or can I get the drive to start one time so I can rescue the data?

Thank you in advance for any hint.
Rgds.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

February 28th, 2013, 18:02

I do not plan to open the drive. :)

The data is not so important to justify a professional data recovery I think, but I have to admit that I don't know how much this would cost.
Do you mean to search the forum for solution fixing a stucking head?

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 1st, 2013, 3:04

As the drive was not running at the time of the fell, I would say that you have a spindle seizure.
And as the data is not important to you, just bin the drive.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 1st, 2013, 4:00

+1 for spindle seizure. Got one in this week, same model, same circumstances, dropped whilst off, spindle seized rock solid.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 1st, 2013, 13:10

+1 on seized

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 1st, 2013, 21:06

So nothing I can do?

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 2nd, 2013, 6:34

If you don't care about the data you can open it and see

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 2nd, 2013, 9:19

So I can choose between an expensive data recovery or I Open the case and all data is lost or is there a chance to fix it if I open it?

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 2nd, 2013, 12:03

Ok, thank you for your answer.

Well I just looked a bit in the internet and only found professional services here in Germany that cost very much. Only relevant for business data. :(

So I can open the drive e.g. in the bathroom after a shower. Should be the room with the less amount of dust.
Is there a how to anywhere to unstuck the spindle?

You mentioned more risky ways to do that without opening the case. What are these?

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 2nd, 2013, 12:31

Spildit wrote:
Fox wrote:$80 - $100 USD + Shipping

Those prices are way to low...

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 4th, 2013, 5:09

$80 for a seized motor job? :shock: :shock: :shock: :shock:

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 5th, 2013, 3:57

That explains the low price, OK.

But I have to admit I have seen unseizing-attempts making platter swap less successful afterwards.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 5th, 2013, 5:21

1- price is soo low
1bis- price is too low
final- price is crazy

i too have seen getting worse some drives after brutal-force technique. i avoid it since long time.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 8th, 2013, 21:04

I read about freezing the drive in the freezer for some hours. Then the chance of a successful start would be much better. Is that true? for sure I would pack the drive in some plastic bags to avoid condensed water.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

March 9th, 2013, 1:27

Even in a plastic bag it is not a fox move.
Thin layers on platter are temperature sensitive.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

January 12th, 2015, 17:30

Spildit wrote:
northwind wrote:$80 for a seized motor job? :shock: :shock: :shock: :shock:


$80 USD + Shipping from Portugal to client country (client have to ship to Portugal too) + New drive for clonning assuming that :

1 - I will open the drive in a class 100 clean room.
2 - I will try to make the spindle spin by rotating it WITHOUT DAMAGING ANYTHING ELSE on the process.
3 - If i can't do that i will close the drive becase I WILL NOT BE ABLE TO swap platters to other drive with working spindle.

So it's cheap but doesn't cover for head swap neither platter swap, neither drive parts.

Price is for trying to get the drive to spin or get the heads unstuck from the platter.

Regards.


I have exactly this problem with a 1,5 TB Seagata Barracuda 7200.11 SATA Disc (3,5 inch, orignally in a Seagate USB-cabinett) - Beeps every 2,5-3 three seconds and won't spin up. I've tried different power sources and same result every time: when supply the unit with power the beeping starts and it cannot be read by any system. Can you help with that? (I live in Sweden)

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

January 13th, 2015, 4:01

made many of these with bearing demaged: 4 platters, you need PRO for sure here.

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

January 13th, 2015, 5:05

Spildit wrote:i wouldn't charge more than $80 - $100 USD + Shipping costs from Portugal back to you.


ROFLMAO...That made my day!

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

January 13th, 2015, 7:53

LMAO! :yayaya:

Re: Seagate 7200.12 500GB ST3500418A​S no spinning, just bee

January 13th, 2015, 17:03

That's a very reasonable price, Spildit.

Here is a video showing the procedure as demonstrated by a SalvationData trainer:

http://www.mediafire.com/download/cvo59 ... 20head.zip

Of course he would normally be using a clean chamber and gloves, as you would be.
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