Seagate ST1000DM003 CC47 S1DG6G3G

[datahdd116]

i have problem with drive
st1000dm003 1Tb
no more recognizable from bios
no strange sound, motor spin regualrly
if connect via serial i receive the same failure

Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 20C0 0000 0000 7FC0 0008 0000 0000 0000 FBE7 0000 0000 0000 0000 0000 0000 0000 594A 6DC5 5EB7 0681 9CF1 B044 BCF6 35DB 851B 7E6E 0000 0029 0000 0000 FFF7 0002 0010
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 2100 0000 0000 7FC0 0008 0000 0000 0000 FBE7 0000 0000 0000 0000 0000 0000 0000 594A 6DC5 5EB7 0681 9CF1 B044 BCF6 35DB 851B 7E6E 0000 0029 0000 0000 FFF7 0002 0000

what could i do?
thanks

Attachments

[datahdd116]

help me

[hpw333]

Short read Channel
try to Go to T- Level

[datahdd116]

Short read Channel
try to Go to T- Level

I use a short-circuit PCB results remained error above

[hpw333]

try another PCB
and this error is easy to fix

[data-medics]

I don't know what "easy fix" these HPW guys are talking about, but the problem with this drive is bad heads. Plain and simple.

[pcn]

+1 bad heads

Check heads and surface in lab, with Grenada drive this will be fun.

[hpw333]

I don't know what "easy fix" these HPW guys are talking about, but the problem with this drive is bad heads. Plain and simple.

if after short read channel he success to log to terminal
so this case is easy to fix
but if he failed to log to terminal this mean bad pcb or bad head
that's all

[Martin]

I don't know what "easy fix" these HPW guys are talking about, but the problem with this drive is bad heads. Plain and simple.

+1.

It is bad heads with >95% probability. Actually, drive has two heads, and it is easy to check them.

[datahdd116]

I don't know what "easy fix" these HPW guys are talking about, but the problem with this drive is bad heads. Plain and simple.

+1.

It is bad heads with >95% probability. Actually, drive has two heads, and it is easy to check them.

I have a short circuit on the PCB making no contact with PCB and HDD above error message. so not bad head spins up the engine does not sound strange

[hpw333]

I don't know what "easy fix" these HPW guys are talking about, but the problem with this drive is bad heads. Plain and simple.

+1.

It is bad heads with >95% probability. Actually, drive has two heads, and it is easy to check them.

hehehe
+1 + 95 % did you even solve this prb ?
are you really know way to solve even he got To Level T ????
why you sure head is bad
head bad may be in some cases
but not all cases = head bad and if you solve by head replacment , this not mean it bad head in all cases
by this way customer may trash hdd , even he can repair with some steps and knowledge
and this case need more work before judge bad head ,

[Martin]

+1 + 95 % did you even solve this prb ?

Depends of drive conditions, of course

are you really know way to solve even he got To Level T ????

Getting level T - it's only better opportunity to fix problem and success also depends of drive conditions (especially for similar families). BTW, we are talking about level T with overlay or no?

why you sure head is bad

Because drive had return corresponding error code.

head bad may be in some cases

Especially for this family (Grenada) heads problem is usual problem.

but not all cases = head bad

Not all, only 95%

and if you solve by head replacment , this not mean it bad head in all cases

Very interesting conclusion (it's about logical thinking)

by this way customer may trash hdd , even he can repair with some steps and knowledge

Even very qualified engineers makes mistakes (as I understand what did you want to say)

and this case need more work before judge bad head ,

There is no "more" or "less", there are standard methods to make diagnosis and recovery (if customer agree to recover data)

[Martin]

I don't know what "easy fix" these HPW guys are talking about, but the problem with this drive is bad heads. Plain and simple.

+1.

It is bad heads with >95% probability. Actually, drive has two heads, and it is easy to check them.

I have a short circuit on the PCB making no contact with PCB and HDD above error message. so not bad head spins up the engine does not sound strange

If you take good drive and remove PCB out of HDA - you'll get the same message. Because drive, generally, make no difference between operating without heads and operating with heads that reads nothing from surface.

[datahdd116]

There is no "more" or "less", there are standard methods to make diagnosis and recovery (if customer agree to recover data)

I do not even plan to try that is exchanged PCB and ROM
Thank you for understanding my opinion to say
I will try to change the PCB
I wrote up the results, if not having you help me
thank you

[hpw333]

i work with this case many many times
and solve most of them

if HDD log in level T even overly is bad hdd will repaired
and your 95% is very bad percentage

@datahdd116
YOU CAN WORK WITH PCB OR HEADS ONLY IF YOU FAIL TO LOG IN LEVEL T

Last edited by hpw333 on May 19th, 2016, 17:49, edited 1 time in total.

[datahdd116]

i work with this case many many times
and solve most of them

if HDD log in level T even overly is bad hdd will repaired
and your 95% is very bad percentage

@datahdd116
YOU CAN WORK WITH PCB OR HEADS ONLY IF YOU FAIL TO LOG IN LEVEL T

Thank you I am trying to work with PCB testing because good HDA

[hpw333]

I don't know what "easy fix" these HPW guys are talking about, but the problem with this drive is bad heads. Plain and simple.

+1.

It is bad heads with >95% probability. Actually, drive has two heads, and it is easy to check them.

I have a short circuit on the PCB making no contact with PCB and HDD above error message. so not bad head spins up the engine does not sound strange

If you take good drive and remove PCB out of HDA - you'll get the same message. Because drive, generally, make no difference between operating without heads and operating with heads that reads nothing from surface.

this is Exactly the reason why i told user to work with PCB First
in many cases bad PCB didn't let you log To Terminal
and give you message Fail servo

[Martin]

i work with this case many many times
and solve most of them

Oh, I have no doubts that you are very experienced guy, but I'm interesting in following...
...

if HDD log in level T even overly is bad hdd will repaired

Actually, F3 architecture drives uses few types of overlays, and one of them supports command mode (as you call it Level T). Exepts earlier FW's, in F3 families (so in current case) command mode is not available (exepts few commands supported by MPU core microcode) until overlay is uploaded in memory. So, it is interesting how you get "Level T" when "overlay is bad".

and your 95% is very bad percentage

Would you like to make a bet on what is the problem with this case?

[Martin]

this is Exactly the reason why i told user to work with PCB First

I agree that PCB check is the one of the first steps during diagnosis. It's DEFAULT.
I'm talking about fault statistics according to Grenada family (and F3 architecture, in general).

[jermy]

I'm talking about fault statistics according to Grenada family (and F3 architecture, in general).

Fault statistic on grenanda family ? PCB ?