An Honest Truth about Salvationdata products vs PC3000

[Real_Jose_Pinto]

Salvationdata products:
The programmers only know how to write codes and do not care or follows the rules of software engineering such as GUI, user friendliness, scheduling/memory management resources and so on. User interface is horrible and you cannot interrupt an event, the only way is to power off and start all over. The software full of bugs.
These all problems i give it 3/10 point.

Does the program works? Umm sometimes...Yes, only when you are assisted with their 1 good tech support. 3/10 points

Will i be able to master the tools? No,because lack of documentation, help from forum etc. The documentation is just like 6th grader student writing for a weekend assignment. 2/10 points

Pricing? Cheap...very cheap but whats the point if the whole software is full of bugs and as above.?

PC3000:
A Good improvement over pc3000 isa, pci 2.xx, Nice GUI, good resources management, but still a lot of confusing menu and sub menus which do not explained well in the manual.

Does the program works? Yes but again not all cases. 8/10 point

Will i be able to master the tools? Yes, it takes a long time and patient. Documentation 7/10 point.

The worst side is "SUPPORT", dont even think you'll get an instant support. 2/10 point

Pricing? Very expensive but will pay itself.

=======================================
So which tool is the best to get? Actually approx 80% of hard drive problems are electronic and head related issues, none of these tools can help you fix it.

Logical problems you can handle with so many available software.

20%, SA, adaptives, translator issues etc, you have no choice and need those tools.

So why bother to get this tool?

Well, If you can handle those 20% of the problems above then people will start calling you "GURU" the highest honour you can get out of this world.

SalvationData vs PC3000? you decide yourself.

[caluctra]

I honestly feel the same way about the SalvationData. (I own one myself)

[unknown]

WELL DONE Real_Jose_Pinto

you pointed the truth

[Amarbir[CDR-Labs]]

Salvationdata products:
The programmers only know how to write codes and do not care or follows the rules of software engineering such as GUI, user friendliness, scheduling/memory management resources and so on. User interface is horrible and you cannot interrupt an event, the only way is to power off and start all over. The software full of bugs.
These all problems i give it 3/10 point.

Does the program works? Umm sometimes...Yes, only when you are assisted with their 1 good tech support. 3/10 points

Will i be able to master the tools? No,because lack of documentation, help from forum etc. The documentation is just like 6th grader student writing for a weekend assignment. 2/10 points

Pricing? Cheap...very cheap but whats the point if the whole software is full of bugs and as above.?

PC3000:
A Good improvement over pc3000 isa, pci 2.xx, Nice GUI, good resources management, but still a lot of confusing menu and sub menus which do not explained well in the manual.

Does the program works? Yes but again not all cases. 8/10 point

Will i be able to master the tools? Yes, it takes a long time and patient. Documentation 7/10 point.

The worst side is "SUPPORT", dont even think you'll get an instant support. 2/10 point

Pricing? Very expensive but will pay itself.

=======================================
So which tool is the best to get? Actually approx 80% of hard drive problems are electronic and head related issues, none of these tools can help you fix it.

Logical problems you can handle with so many available software.

20%, SA, adaptives, translator issues etc, you have no choice and need those tools.

So why bother to get this tool?

Well, If you can handle those 20% of the problems above then people will start calling you "GURU" the highest honour you can get out of this world.

SalvationData vs PC3000? you decide yourself.

Hi ,
What Salvation Product Are You Using ....

[shahij]

Which Product Did you use? or using of salvationdata?

[salvationlaura]

Do you really have a SalvationDATA tool and what version are you using?

Regards,

Laura

[craig6928]

about salvation data i allso wanted to order there products too



but i see a lot of members dont have much tech support in the english languages
not either in the forums there much help there

and there instructions are hard to read

if this company wants to sell there product and have a high client for sales

it be good if there hardware was straight forward to use
just like a good book to read.

easy solution have a booklet with diffrent problems
and show how the user can do a firmware recovery or repair
or turn of one of the heads.

easy steps 1 to 10

once this happens your sales will go throu the roof

[Selfdefender]

Considering the importance of GUI design, programming finesse, and documentation in your evaluation, I feel the need to mention "Recoversoft Media Tools Pro 5.0", which (though not impressive) was good enough to be useful to me right away. I also felt reasonably assured that I was not making any big mistakes, step by step. The price is out of reach for DIY work, for sure.

Perhaps their more affordable product, "Data Rescue PC V1.0", is comparable for DIY operations; I don't know.

I am bugged that there is a gap here. This is a DIY world, because most of us can't earn enough money to pay for professional DR, as with other services. Hence there are a lot of people looking for friendly and functional software at an appropriate price, but the useful products are priced for professionals. Some here have mentioned open-source and freeware tools, which I have not been able to find and try. That will probably be our future, while marketing strategy doesn't address reality.

[HeadCrash]

ATOLA is the way to go

[susan]

ATOLA is the way to go

I read the ATOLA’s new product. In fact, some functions of the ATOLA were launched several years ago by SalvationDATA such as diagnostic functions, disk utilities.

When you really use our products you will find it is really useful. Of course we will improve our GUI and other questions mentioned by users.

[rchadwick]

I've always thought Salvation's tools had a lot of potential. However, they're ruining the usability, and the reputation, of their tools. While they ask for bug reports, I really find it hard to believe they're interested, as I can EASILY crash all their tools doing common things. This is with the latest version of their tools. These tools aren't even ready for a Beta test, yet are sold as a solution. I don't use the Salvation tools I have, as I'm afraid one will crash, and go about low level formatting a customer's drive. While I'm not a great programmer, I know enough to NOT trust buggy software. Nobody can guarantee that a crash won't damage a drive. Every once in a while, when Salvation comes out with a new version, I give it a try, and every time I'm horribly disappointed by OBVIOUS bugs that ANYONE would come across in 2 minutes of playing with it.

To Salvation Data: the difference between you wiping Deepspar off the map, and being a constant joke to the DR community, is quality. There is NO excuse for releasing software updates with the amount of obvious bugs, unless if you don't intend to fix the bugs.

If you ask me what bugs there are, here's my answer: Fire up the programs yourself. Navigate through the menus randomly for 5 minutes. You'll see what I'm talking about. It's so disappointing you either haven't done that, or your sense of quality is very much different than mine. A year ago, I had hoped you were going to get your act together, but not much has changed. You've only come out with more buggy products. I bought your products as a gamble, hoping you'd get them fixed someday. Seems I was wrong...

To Atola:
I hope you get a few of these in the hands of some of us one way or another. I'm a bit reluctant to drop $6000 for a new and unproven tool that might wind up being orphaned. While we've heard a lot of good things, we've only heard good things. All tools have good points and bad points. I'd like to know if the bad points are acceptable. Because of the price, Salvation was a no-brainer, and I was willing to take the risk.

[jono-ats]

Laura, Susan, et. al,

Rchadwick did a very good job of articulating why folks like me haven't invested in your software. You should listen. The one time I asked a pre-sales question about your Seagate product, I didn't receive a satisfactory answer. I concluded that if pre-sales support was lacking, so would post-sales . . . .

[selina]

Laura, Susan, et. al,

Rchadwick did a very good job of articulating why folks like me haven't invested in your software. You should listen. The one time I asked a pre-sales question about your Seagate product, I didn't receive a satisfactory answer. I concluded that if pre-sales support was lacking, so would post-sales . . . .

what's the satisfied answer you want? Think about it yourself!!
Are you sure you are really know the functions and advantages of SalvationDATA tools?

[HeadCrash]

selina = Laura = susan

[HeadCrash]

Yeah i agree with Jono and rchadwick , Salvationdata needs to step up with your design and software bugs issues, take a look at the photos the device is nothing but USB to IDE controller with a few power supply protection...ummmm ...crap? yeah

Attachments

[susan]

mark

[craig6928]

hey headcrash is that all there product is then a USB to IDE controller nothing more
surely by now you would had seen pirated software then now

if that is the case of there products just being what you say it is

there more to it then meets the eye.
there got to be

why do they bring out new devices for repairing hard drives
some where its got to be diffrent

if that not the case all it takes is a group of people to buy each device
and exchange the software

there is no releases in the underground scene for there software at all


please point me if im wrong


i notice the chip numbers are scrub off so in a event of it getting damaged your screwed

Last edited by craig6928 on June 18th, 2008, 2:33, edited 3 times in total.

[thatdellguy]

I honestly own all but the Fujitsu tool and have never had any of them crash on me. As long as you use a supported system they work just fine. If your SalvationData products are crashing on you it may be because of your hardware. Half of my computers with via and nvidia chipsets do not like Salvation for some reason. Its pretty funny that someone would rate the usability of these tools by looking at the hardware box. Everyone knows that the software is where all the long hours are spent. I look at SalvationData as new company with room to grow and expand. For the low cost and online remote pc support you receive it beats AceLabs hands down. I hope SalvationData puts GrEEdY AceLabs out of business.

P.S. I dont work for Salvation.

[craig6928]

I honestly own all but the Fujitsu tool and have never had any of them crash on me. As long as you use a supported system they work just fine. If your SalvationData products are crashing on you it may be because of your hardware. Half of my computers with via and nvidia chipsets do not like Salvation for some reason. Its pretty funny that someone would rate the usability of these tools by looking at the hardware box. Everyone knows that the software is where all the long hours are spent. I look at SalvationData as new company with room to grow and expand. For the low cost and online remote pc support you receive it beats AceLabs hands down. I hope SalvationData puts GrEEdY AceLabs out of business.

P.S. I dont work for Salvation.

yep your right on the problem its all down to hardware issue
can i ask what your set up is that you use there software on

[shahij]

I am a user of salvation. i faced problems using salvation product when i used "Intel Original Motherboard", ASUS Branded motherboard, few others with via chipset...
But, I got best result and not a single problem on their tools when I started using GIGABYTE Motherboard... At first I used Gigabyte (Intle 815 Chip), then I used Gigabyte 945 Motherboard, Currently I am using Gigabyte GA-G31M-S2L with no problem.

its true, i realized before, with Intel Original Motherboards, Salvation does not work fine.

The problem is not of Salvation, Intel/Asus is using AMI (american megatrends international) bios, those bios does have limitation in engineering mode. thats why we, professional face problem when using those products. Best is to use Award/Phoenix featured bios...
Best is Gigabyte I ever faced...