Recover From My Book Duo

[data-medics]

Reading this thread, I can't help but get the sense that we are missing some major detail here.

[fzabkar]

WD My Book Duo hardware encryption:
http://forum.acelaboratory.com/viewtopic.php?t=8848&p=30771#p30771

AES-256 hardware encryption key should be in original NAS board only. So, to decrypt the data you need to use the original key from native NAS.

Another twist ...
http://forum.acelaboratory.com/viewtopi ... 214#p31214

The 6TB [MyBook Duo] is the one with the dead enclosure which did not have a user password and doesn't have a key on the drive.

The 4TB [MyBook Duo] has the working enclosure and according to the client had a user password. Both drives are working and both have encryption keys on them.

[maxisvk]

Can you please show us the label of the HDDs from my book duo?

attached.

Attachments

mybook duo

hard disk

[Roberto]

It's original configured in RAID1 but for a mistake i force reconfigure it (again to RAID1) from WD Utility.

Can you please tell me the exact date of the mistakenly reconfiguration?

[maxisvk]

It's original configured in RAID1 but for a mistake i force reconfigure it (again to RAID1) from WD Utility.

Can you please tell me the exact date of the mistakenly reconfiguration?

sorry but i don't know exactly, about 2 week ago, why ?

[Roberto]

sorry but i don't know exactly, about 2 week ago, why ?

This info helps me a lot in checking your encryption system.

[S.Haran]

The My Book Duo operates using a version of Linux. You might try enabling ssh access then connect to it and see if the data on the disks still looks encrypted or not.

[maxisvk]

sorry but i don't know exactly, about 2 week ago, why ?

This info helps me a lot in checking your encryption system.

ok, maybe i found it, local time: 9 september at 8:00 am ( UTC + 1 )

[Roberto]

ok, maybe i found it, local time: 9 september at 8:00 am ( UTC + 1 )

Thank you for the info... but I have no good news to you....

It seems that your My Book Duo constellation does not use the JMicron encryption chip.
Or maybe it uses a somehow changed version... I don't know.
But I think it's more likely that there is some of the other systems in use, maybe from Initio, PLX or Symwave.

If I'm right.... I cannot help you at the moment... because till now I have only implemented the JMicron system in my software solution.
You could wait till I have the other systems implemented...maybe we could give it another try then.