Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 13th, 2020, 4:10

fzabkar

hdparm PCB only:



# hdparm -I /dev/sdb

/dev/sdb:

ATA device, with non-removable media
Model Number: WDC WD80EFAX-68KNBN0
Serial Number: VAHXE6WL
Firmware Revision: 81.00A81
Transport: Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0; Revision: ATA8-AST T13 Project D1697 Revision 0b
Standards:
Used: unknown (minor revision code 0x0029)
Supported: 9 8 7 6 5
Likely used: 9
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 15628053168
SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 10 51 00 00 21 00 00 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Logical Sector size: 512 bytes
Physical Sector size: 512 bytes
device size with M = 1024*1024: 7630885 MBytes
device size with M = 1000*1000: 8001563 MBytes (8001 GB)
cache/buffer size = unknown
Form Factor: 3.5 inch
Nominal Media Rotation Rate: 5400
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = 0
Advanced power management level: 164
DMA: mdma0 mdma1 *mdma2 udma0 udma1 udma2 udma3 udma4 udma5 udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
Power-Up In Standby feature set
* SET_FEATURES required to spinup after power up
SET_MAX security extension
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* Media Card Pass-Through
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* 64-bit World wide name
* URG for READ_STREAM[_DMA]_EXT
* URG for WRITE_STREAM[_DMA]_EXT
* WRITE_UNCORRECTABLE_EXT command
* {READ,WRITE}_DMA_EXT_GPL commands
* Segmented DOWNLOAD_MICROCODE
unknown 119[6]
unknown 119[7]
* Gen1 signaling speed (1.5Gb/s)
* Gen2 signaling speed (3.0Gb/s)
* Gen3 signaling speed (6.0Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
* NCQ priority information
* READ_LOG_DMA_EXT equivalent to READ_LOG_EXT
Non-Zero buffer offsets in DMA Setup FIS
DMA Setup Auto-Activate optimization
Device-initiated interface power management
In-order data delivery
* Software settings preservation
unknown 78[7]
unknown 78[10]
unknown 78[11]
* SMART Command Transport (SCT) feature set
* SCT Write Same (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
* SANITIZE feature set
* OVERWRITE_EXT command
* reserved 69[3]
* DOWNLOAD MICROCODE DMA command
* WRITE BUFFER DMA command
* READ BUFFER DMA command
Security:
supported
not enabled
locked
not frozen
not expired: security count
not supported: enhanced erase
740min for SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 5000cca099db0387
NAA : 5
IEEE OUI : 000cca
Unique ID : 099db0387
Checksum: correct
root@PartedMagic:~#

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 13th, 2020, 6:38

So the drive is not locked. I don't have any experience with drives above 7K4000, (this one has completely different architecture) but it is possible that one of the heads holding SA is bad.

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 13th, 2020, 8:51

I have 2 similar drives , but 4 TB.They are ok.
When they start - i can clearly hear the sounds of the the heads.Тhis is also felt if I hold the disc carefully in my hand.

This one WD80EFAX - only spinning sound.
When try some test soft and need restart the PC - 2 or 4 beeb like sounds, but i am sure - no sound from heads.

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 13th, 2020, 15:14

HGST wrote:OK, so HDD is probably ATA password locked. Victoria interpreted return data from IDENTIFY DEVICE (0xEC) command as SMART.
If you want to be sure connect your drive to 32-bit Windows 7 after it boots, run Victoria in PIO mode and show us Standard and SMART tabs.

Nice catch.

WD80EFAX "SMART" attributes:

Code:
Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B

00000000  FF 3F 37 C8 10 00 00 00 00 00 3F 00
0000000C  00 00 00 00 00 00 41 56 58 48 36 45
00000018  4C 57 20 20 20 20 20 20 20 20 20 20
00000024  20 20 03 00 00 00 38 00 31 38 30 2E
00000030  41 30 31 38 44 57 20 43 44 57 30 38
0000003C  46 45 58 41 36 2D 4B 38 42 4E 30 4E
00000048  20 20 20 20 20 20 20 20 20 20 20 20
00000054  20 20 20 20 20 20 20 20 10 80 00 40
00000060  00 2F 00 40 00 02 00 02 07 00 FF 3F
0000006C  10 00 3F 00 10 FC FB 00 00 59 FF FF
00000078  FF 0F 00 00 07 04 03 00 78 00 78 00
00000084  78 00 78 00 08 0D 00 00 00 00 00 00
00000090  00 00 00 00 1F 00 0E 97 74 00 DE 0C
0000009C  40 00 FC 03 29 00 6B 74 69 7D 73 47
000000A8  69 74 49 BC 73 47 7F 00 72 81 00 00
000000B4  A4 00 00 00 00 00 00 00 08 00 CA 00
000000C0  F9 00 10 27 00 00 B0 2A 81 A3 03 00
000000CC  00 00 CA 00 00 00 00 40 87 5A 00 50
000000D8  A0 CC DB 99 87 03 00 00 00 00 00 00
000000E4  00 00 00 00 00 00 00 00 DC 40 1C 40
000000F0  00 00 00 00 00 00 00 00 00 00 00 00
000000FC  00 00 05 00 0B 00 00 00 00 00 00 00
00000108  00 00 00 00 00 00 00 00 00 00 00 00
00000114  00 00 00 00 00 00 00 00 00 00 00 00
00000120  00 00 00 00 00 00 00 00 00 00 00 00
0000012C  08 00 52 57 00 00 00 00 00 00 00 00

WD16AAJS SMART attributes:

Code:
Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B

00000000  01 0F 00 C8 C8 04 00 00 00 00 00 00
0000000C  03 03 00 99 98 05 0D 00 00 00 00 00
00000018  04 32 00 60 60 DA 0F 00 00 00 00 00
00000024  05 33 00 C8 C8 00 00 00 00 00 00 00
00000030  07 0E 00 C8 C8 00 00 00 00 00 00 00
0000003C  09 32 00 4D 4D CE 41 00 00 00 00 00
00000048  0A 12 00 64 64 00 00 00 00 00 00 00
00000054  0B 12 00 64 64 00 00 00 00 00 00 00
00000060  0C 32 00 61 61 95 0E 00 00 00 00 00
0000006C  C0 32 00 C8 C8 52 01 00 00 00 00 00
00000078  C1 32 00 C7 C7 DA 0F 00 00 00 00 00
00000084  C2 22 00 6F 5D 20 00 00 00 00 00 00
00000090  C4 32 00 C8 C8 00 00 00 00 00 00 00
0000009C  C5 12 00 C8 C8 00 00 00 00 00 00 00
000000A8  C6 10 00 C8 C8 00 00 00 00 00 00 00
000000B4  C7 3E 00 C8 C8 01 00 00 00 00 00 00
000000C0  C8 08 00 C8 C8 00 00 00 00 00 00 00

Wouldn't a password locked HDD still report correct SMART info?

Does "not enabled" and "locked" make sense for a password locked HDD?

Security:
supported
not enabled
locked

not frozen
not expired: security count

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 13th, 2020, 23:50

Thanks !

What is your recommendations ?
Can I do something to return this drive from silence ?

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 14th, 2020, 0:07

I'm not a DR pro. Others have suggested that the drive may have an internal fault.

AISI, your PCB test confirms that the drive's Identify Device data ("passport") is stored in the ROM on the PCB, and the SMART gibberish suggests that the drive is unable to access the Service Area (SA) on the platters where the real SMART data are stored.

In short, it doesn't appear that there is a DIY solution. Moreover, this drive's firmware architecture is not yet supported by commercial data recovery tools, IIUC.

I'm betting that the PCB is worth more than you may have paid for the drive, so you might still come out ahead.

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 14th, 2020, 1:31

fzabkar - many thanks for answers !

In fact, I paid $ 30 for the disc.
In this case, I prefer to put it somewhere in my closet until a way is found to find out exactly what its problem is.
Thanks again to everyone who responded !

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

July 14th, 2020, 2:50

If the drive is not locked by a password, I could try to fix it.

Re: wd80efax-68knbn0 81.00a81 firmware full firmware needed

December 24th, 2020, 23:09

@stalker Did you ever find a solution to this? I have 7 drives with the same problem:

https://forum.hddguru.com/viewtopic.php?f=1&t=40753
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