Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Re: Salvation Data Tools for Data Recovery - Do they work?

May 10th, 2008, 13:46

I am somewhat new at using these types of tools, and I will say I have had nothing but the best support from everyone at salvation data. I am very pleased with the effort the tech support staff will give you if you run into difficulties or just have a question..

Just my thoughts
Adam

Re: Salvation Data Tools for Data Recovery - Do they work?

May 10th, 2008, 19:21

Laura,

Since you are a sales representative with Salvation Data, maybe you can tell me how the Seagate doctor tool compares with the Seagate tools offered with the PC3000? I have never been able to get a satisfactory answer to this question.

Shei shei.

Jon

Re: Salvation Data Tools for Data Recovery - Do they work?

May 11th, 2008, 3:27

Is anybody else getting tired of Laura promoting her company all the time? HDD Guru should just charge Salvation data for banner ad space.
:)

Re: Salvation Data Tools for Data Recovery - Do they work?

May 11th, 2008, 3:42

I request Laura to provide solution on the problem discussed here in HDDGuru.

DF :)

Re: Salvation Data Tools for Data Recovery - Do they work?

May 11th, 2008, 22:01

I send that motion darkforce1.

Re: Salvation Data Tools for Data Recovery - Do they work?

May 13th, 2008, 4:27

My question is : why Salvation and Acelab don't send emails to REGULAR users to notify that a new version is available ?

Suggestion : send an email every time. Thanks.

Re: Salvation Data Tools for Data Recovery - Do they work?

May 13th, 2008, 14:18

Hi ,
I Hate the Seagate Tool Of Salvation ,there is a hell lot of improvement it needs ,It has the worst user manual .You need to use a Pc 3000 user manual to learn more about the seagate family and the terminal commands .The fist device i got was not working on many machines ,i had a bug with the power design .Now i have another toy with me that is licensed to bruce "thier Technician " and i have paid for the thing .Joke of the century .....

:ddown: :ddown: :ddown: :ddown: :ddown: :ddown: :ddown: :ddown:

Re: Salvation Data Tools for Data Recovery - Do they work?

May 13th, 2008, 21:32

darkforce1 wrote:I request Laura to provide solution on the problem discussed here in HDDGuru.

DF :)


Dear Darkforce,

I will do it soon.

Re: Salvation Data Tools for Data Recovery - Do they work?

May 13th, 2008, 21:41

Amarbir,

Please stop your yieling on this post. If you still do :ddown: , I will cut off your finger.

You are too picky. Don't you know how much work we have done for you? I believe many people see it here.

I am not deadline of my great patience. :evil:

Re: Salvation Data Tools for Data Recovery - Do they work?

May 13th, 2008, 22:07

I really like the Seagate Doctor from Salvationdata. In fact it was the first purchase I made with them because the Seagate portion of PC-3000 was horrible. Its not a complete solution but it has saved me in many recoveries. In my opinion it is worth double or triple what its advertised for. But don't purchase it and expect the manual to tell you every scenario for data recovery. I hardly ever use the manual. It is a professional tool and should be used by people who understand data recovery.

Re: Salvation Data Tools for Data Recovery - Do they work?

May 14th, 2008, 2:14

thatdellguy - Thanks for your feedback. Can you tell me what kind of problems you have found it useful for? e.g Is Seagate firmware corruption common? Or do you use it mainly for troubleshooting?

Re: Salvation Data Tools for Data Recovery - Do they work?

May 14th, 2008, 3:05

I've used it several times for firmware corruption and troubleshooting. If I had to list every problem it solved this would be a long post.

Re: Salvation Data Tools for Data Recovery - Do they work?

May 14th, 2008, 3:57

Hi Zed,

This is Thamizharasan Varadarajan from RDS, Bangalore, India.

I own two products from SalvationData (HD doctor for Seagate and HD doctor for Maxtor).
SalvationData products are really powerful. They can do wonders. It gives amazing result.

Positives
1. SalvationData products comes as a small box with all the connectors and jumpers and USB interfaced. So, its easy to shift between systems. --> Great Mobility.

2. SalvationData products range from 400$ to 500$ (Maxtor, Seagate,WD) and 600$(Hitachi). Since, they are sold separately, you got an option to buy as per your requirement (for example, if you are getting more Seagate disks, you can spend 400$ and get only Seagate product. --> You can buy each product as on when required and you are paying only for the product which you are going to use immediately --> Cost Affordability.

3. Very Friendly Tech support team. You can chat with highly qualified professionals like Bruce, Tac, etc. and they really help in each and every case. When I chat with Bruce for a doubt, he will insist me only to do it following his instructions, which gave me lot of confidence to handle their product and easy learning also--> Excellent Tech Support

Negatives
1. Documentation to be more depth. They have already proved us that they are working on that area. Able to see lot of newer documents in their website, updated frequently.

2. Lack of Firmware resources. I later understood that the Firmware resources are Disk Manufacturer's proprietory. Its not legal also for anybody to publish the disk manufacture's firmware resources to the public. Its our own responsiblity to take a backup of the firmware resources of the disks we get for logical recovery or from the customer given backup disks,etc., and share them among us thro forums on demand. We only need to help each other in getting the firmware resources. We are paying SalvationData or any other similar company to own the peice of Hardware which will allow us to reach certain restricted areas of the disks and focus on the problem area.


CONCLUSION
3 POSITIVES.
1 NEGATIVE TURNING POSITIVE
1 NEGATIVE TO BE CONSIDERED AS POSITIVE


MY RECOMMENDATION
If you already own a big Ship, No harm in buying Life-Saver boats which is a must for any ship to have to help in needful situations.
And SalvationData Life-Saver boats are recommendable because of its affordability,mobility,support and performance.


Thamizharasan Varadarajan
RDS.

Re: Salvation Data Tools for Data Recovery - Do they work?

May 14th, 2008, 17:01

salvationlaura wrote:Amarbir,

Please stop your yieling on this post. If you still do :ddown: , I will cut off your finger.

You are too picky. Don't you know how much work we have done for you? I believe many people see it here.

I am not deadline of my great patience. :evil:


Cool Down Laura ,

I am Just Pulling your Leg ,chat with Me i Have Another Order for you .......this Time If that is Registered With Bruce Name "Thank God He title Cased His Name Like Bruce instead of bruce or some wierd chinese text " i will Chop you Ring Finger :D .

:mrgreen:

Re: Salvation Data Tools for Data Recovery - Do they work?

May 14th, 2008, 17:03

thatdellguy wrote:I really like the Seagate Doctor from Salvationdata. In fact it was the first purchase I made with them because the Seagate portion of PC-3000 was horrible. Its not a complete solution but it has saved me in many recoveries. In my opinion it is worth double or triple what its advertised for. But don't purchase it and expect the manual to tell you every scenario for data recovery. I hardly ever use the manual. It is a professional tool and should be used by people who understand data recovery.


Hi ,
Its A Professional Tool And Is Used By Professionals .Now Could You Care to Explain Me without Reading the Terminal Commands and Browsing This Type Of Great Forums How Would One Become a Professional Just Getting Seagate Salvation .The documentation Lacks Big time ,They Do Not even Explain How Are the Seagates Structured etc etc .....

Re: Salvation Data Tools for Data Recovery - Do they work?

May 14th, 2008, 17:05

ragadatasolutions wrote:Hi Zed,

This is Thamizharasan Varadarajan from RDS, Bangalore, India.

I own two products from SalvationData (HD doctor for Seagate and HD doctor for Maxtor).
SalvationData products are really powerful. They can do wonders. It gives amazing result.

Positives
1. SalvationData products comes as a small box with all the connectors and jumpers and USB interfaced. So, its easy to shift between systems. --> Great Mobility.

2. SalvationData products range from 400$ to 500$ (Maxtor, Seagate,WD) and 600$(Hitachi). Since, they are sold separately, you got an option to buy as per your requirement (for example, if you are getting more Seagate disks, you can spend 400$ and get only Seagate product. --> You can buy each product as on when required and you are paying only for the product which you are going to use immediately --> Cost Affordability.

3. Very Friendly Tech support team. You can chat with highly qualified professionals like Bruce, Tac, etc. and they really help in each and every case. When I chat with Bruce for a doubt, he will insist me only to do it following his instructions, which gave me lot of confidence to handle their product and easy learning also--> Excellent Tech Support

Negatives
1. Documentation to be more depth. They have already proved us that they are working on that area. Able to see lot of newer documents in their website, updated frequently.

2. Lack of Firmware resources. I later understood that the Firmware resources are Disk Manufacturer's proprietory. Its not legal also for anybody to publish the disk manufacture's firmware resources to the public. Its our own responsiblity to take a backup of the firmware resources of the disks we get for logical recovery or from the customer given backup disks,etc., and share them among us thro forums on demand. We only need to help each other in getting the firmware resources. We are paying SalvationData or any other similar company to own the peice of Hardware which will allow us to reach certain restricted areas of the disks and focus on the problem area.


CONCLUSION
3 POSITIVES.
1 NEGATIVE TURNING POSITIVE
1 NEGATIVE TO BE CONSIDERED AS POSITIVE


MY RECOMMENDATION
If you already own a big Ship, No harm in buying Life-Saver boats which is a must for any ship to have to help in needful situations.
And SalvationData Life-Saver boats are recommendable because of its affordability,mobility,support and performance.


Thamizharasan Varadarajan
RDS.


Hi ,
does This Product Work On a Laptop ,Have You Tried it It Fails Me everytime i try it .did You ever succeed In This .As Far As Documentation is Concerned they Might Get Professional Help For Thier New UK Diskmaster Lol

Re: Salvation Data Tools for Data Recovery - Do they work?

May 14th, 2008, 17:06

ragadatasolutions wrote:Hi Zed,

This is Thamizharasan Varadarajan from RDS, Bangalore, India.

I own two products from SalvationData (HD doctor for Seagate and HD doctor for Maxtor).
SalvationData products are really powerful. They can do wonders. It gives amazing result.

Positives
1. SalvationData products comes as a small box with all the connectors and jumpers and USB interfaced. So, its easy to shift between systems. --> Great Mobility.

2. SalvationData products range from 400$ to 500$ (Maxtor, Seagate,WD) and 600$(Hitachi). Since, they are sold separately, you got an option to buy as per your requirement (for example, if you are getting more Seagate disks, you can spend 400$ and get only Seagate product. --> You can buy each product as on when required and you are paying only for the product which you are going to use immediately --> Cost Affordability.

3. Very Friendly Tech support team. You can chat with highly qualified professionals like Bruce, Tac, etc. and they really help in each and every case. When I chat with Bruce for a doubt, he will insist me only to do it following his instructions, which gave me lot of confidence to handle their product and easy learning also--> Excellent Tech Support

Negatives
1. Documentation to be more depth. They have already proved us that they are working on that area. Able to see lot of newer documents in their website, updated frequently.

2. Lack of Firmware resources. I later understood that the Firmware resources are Disk Manufacturer's proprietory. Its not legal also for anybody to publish the disk manufacture's firmware resources to the public. Its our own responsiblity to take a backup of the firmware resources of the disks we get for logical recovery or from the customer given backup disks,etc., and share them among us thro forums on demand. We only need to help each other in getting the firmware resources. We are paying SalvationData or any other similar company to own the peice of Hardware which will allow us to reach certain restricted areas of the disks and focus on the problem area.


CONCLUSION
3 POSITIVES.
1 NEGATIVE TURNING POSITIVE
1 NEGATIVE TO BE CONSIDERED AS POSITIVE


MY RECOMMENDATION
If you already own a big Ship, No harm in buying Life-Saver boats which is a must for any ship to have to help in needful situations.
And SalvationData Life-Saver boats are recommendable because of its affordability,mobility,support and performance.


Thamizharasan Varadarajan
RDS.



Hi ,
Also Care Toy chat with Me As you What Great Things Are you doing with Specially the Seagate .

Re: Salvation Data Tools for Data Recovery - Do they work?

May 15th, 2008, 3:59

Hi everybody,

Amarbir give his new order to me just now. Thank Amarbir! I know Amarbir is like a sardine and keep us on our toes.

I am so happy to see you all. Thank you for everybody who send their regards to us!

If you plan to buy products, please let me know. It's harder and harder to be sales. :D Especiall a good one.

See you soon.

Regards

Laura
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