Seagate ST3500320AS unable to jump to terminal

[Doomer]

Hi Doomer how to check the head if no access to terminal? SWAG? Simply Wild Ass Guess?

I thought that's obvious - put them into proven good drive

[TerraNova]

Hi Guys could you please point to me which is ROM? thank you

Attachments

[rchadwick]

Well, it's not B.

[TerraNova]

Thanks Rchadwick.

[TerraNova]

I finally managed to get the terminal running but I still do not know what these means, anyone?:

F3 T>
TetonST 2.0 SATA Moose Gen 3.0 (RAP fmt 10 ) w/sdff (RV )
Product FamilyId: 27, MemberId: 04
HDA SN: 9QM24R40, RPM: 7206, Wedges: 108, Heads: 4, Lbas: 3A386030, PreampType:
45 29
PCBA SN: 0000783343YC, Controller: TETONST_2(639D)(3-0E-3-5), Channel: AGERE_COP
PERHEAD_LITE, PowerAsic: MCKINLEY Rev 04, BufferBytes: 2000000
Package Version: MS0100.SDD1.AD090B., Package P/N: 100504081, Package Builder ID
: 3K,
Package Build Date: 01/16/2008, Package Build Time: 17:26:28, Package CFW Versio
n: MS01.SDD1.00052452.3K00,
Package SFW1 Version: B000, Package SFW2 Version: C0FE, Package SFW3 Version: C0
FA, Package SFW4 Version: ----
Controller FW Rev: 01161726, CustomerRel: SD15, Changelist: 00052452, ProdType:
MS01.SDD1, Date: 01/16/2008, Time: 172628, UserId: 00000761
Servo FW Rev: C0FE
RAP Format Rev: 0092, Contents Rev: 15 05 10 06
Features:
- Quadradic Equation AFH enabled
- VBAR with adjustable zone boundaries enabled
- Volume Based Sparing enabled
- IOEDC enabled
- IOECC enabled
- DERP Read Retries enabled

F3 T>
Current R/W User LBA 00000000 LLL CHS 000000.0.0000 PLP CHS 000000.0.0000
R/W Status 1 R/W Error 00000080 Ready

F3 T>
Error 100C DETSEC 00008000

[TerraNova]

The heads are ok because i have swapped over and it has the same problem. ROM also OK tested. The only thing that i am curious and unable to test is the SA. anyone know how solve this issues?

When i connect the drive to usb the drive detected correctly but unable to explorer data, tris WINHEX and this is the message i get.

"Cannot read from Sector 0 of ST350032.... The request could not be performed because of an I/O device error"

Sector 0.... ??? I thought is has bad sectors, so i tried cloning it but failed. DDI failed to clone, DE failed.

Thank you guys for any feedback.

[prodata]

i vote for translator problem..

Since this is a new technology from Seagate implementing to 72.11
and not much information about this drive specially its SA information..

We need to learn harder

[TerraNova]

thanks prodata, any chance or nobody have any luck with this sort of problem?

[BlackST]

Work in progress...

[TerraNova]

you guys are right it is firmware corruption, especially these models:
It started with problem with cache and manifested into undetected or detected but unable to access data.

1000 GB, ST31000340AS
750 GB, ST3750330AS
500 GB, 3500320AS

[fixhdd]

Now who successfully!

[Doomer]

thanks prodata, any chance or nobody have any luck with this sort of problem?

Send it to us. We can fix it

[msurgeon]

F3 T>
Current R/W User LBA 00000000 LLL CHS 000000.0.0000 PLP CHS 000000.0.0000
R/W Status 1 R/W Error 00000080 Ready

As you can see, the drive is apparently seen as 0 capacity. This appears to be another instance of a translator module problem which seems to be common in this model drive. Check out the other post which deals with this issue.

[TerraNova]

Hi msurgeon, i have an identical brand new drive which has the same Current R/W User LBA 00000000 LLL CHS 000000.0.0000 PLP CHS 000000.0.0000
R/W Status 1 R/W Error 00000080 Ready, and that drive is working fine brand new.

Puzzling ....

[msurgeon]

Well, it seems I made an erroneous call on this one. The problem is that this drive does not conform to previous Seagate commands so it may be trial and error for awhile before these command responses can be interpreted accurately. Thanks for calling it to my attention.

[TerraNova]

Anyone else have any solutions please share or PM me. thank you.