Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
June 16th, 2014, 18:31
R Studio crashed using 3.5Gb of memory... amazing doing nothing
after scan we still wants to create file structure of some sort and after that freeze
trying irecover
best regards
June 17th, 2014, 4:16
seed.helper wrote:R Studio crashed using 3.5Gb of memory... amazing doing nothing
after scan we still wants to create file structure of some sort and after that freeze
trying irecover
best regards
Everything was done wrong from the beginning.
If you have spanned volumes on you raid you need to create regions in R-studio for each drive with exactly dedicated sizes, only after that need to create virtual volume set .
Otherwise, you volumes will be connected wrong way (with extra spaces between).
If you do everything good you don't need to make scan in R-studio, just open your Partition as is , with all the folders and good working files inside.
June 17th, 2014, 18:40
I have connected all the drives to pc
June 18th, 2014, 9:47
Today i have been contacted by phone from ERIC in WD
and they decided to recover my data for free given the nature of the case as an one time only case
thank you very much for your help
love you all... i will be coming back soon
June 18th, 2014, 10:10
seed.helper wrote:Today i have been contacted by phone from ERIC in WD
and they decided to recover my data for free given the nature of the case as an one time only case
Seeing that Western Digital doesn't offer data recovery (at least to the best of my knowledge), I'm curious if they will be able to help you. Do report back and let us know the results, please.
June 18th, 2014, 10:23
I am with Luke.
Is very strange that WD offers suport for Data revocery. they do not have knowledge about this area.
June 18th, 2014, 10:31
Let's see what WD can do for you and for your data.
I didn't know as well that they were doing data recovery.
I wouldn't have big expectations if i were you.
And you might as well want to clone the drives first, just i case WD ends up messing the data even further...
June 18th, 2014, 10:54
they will contact directly with their recovery partners and cover the expense for me
"... We have reviewed your case, and as a one-time exception to our warranty policy, we have opted to send your product to one of our data recovery service providers ..."
could not believe it... but its true...
June 18th, 2014, 13:12
seed.helper wrote:they will contact directly with their recovery partners and cover the expense for me
"... We have reviewed your case, and as a one-time exception to our warranty policy, we have opted to send your product to one of our data recovery service providers ..."
could not believe it... but its true...

You must have complained a lot! Or have something on them!
Still never answered my question, which is fine. I was just curious more than anything, unless I misunderstand how the device really works.
June 18th, 2014, 13:21
Western Digital seemed pretty good in helping me out one time. But I'm sure I had something on them. And I complained a lot - with a plenty of engineering talk. I had a disk fail. And it was from 2005. They warranty-replaced it as a one-time courtesy recently.
I personally believe that every HDD company should offer low-cost data recovery. After all they make the damned things. The volume would be huge! And the demographics of customers that would use such a service are the exact same type that call the mfg. in the first place.
On the other hand, I think HDD companies should promote backups and 2nd copies much much more than they do. But that's catch-22. Promoting a 2nd disk for backup conflicts with the reliability claims of the 1st drive. Consumers get wary and go to another brand entirely.
June 18th, 2014, 13:59
Keatah wrote:Western Digital seemed pretty good in helping me out one time. But I'm sure I had something on them. And I complained a lot - with a plenty of engineering talk. I had a disk fail. And it was from 2005. They warranty-replaced it as a one-time courtesy recently.
I personally believe that every HDD company should offer low-cost data recovery. After all they make the damned things. The volume would be huge! And the demographics of customers that would use such a service are the exact same type that call the mfg. in the first place.
On the other hand, I think HDD compan ies should promote backups and 2nd copies much much more than they do. But that's catch-22. Promoting a 2nd disk for backup conflicts with the reliability claims of the 1st drive. Consumers get wary and go to another brand entirely.
what do you want to know Keatah?
im a western digital beta tester... but didn't help me in the first stage...
what helped me was warning users in the forum and the moderator about this problem, the moderator liked my attitude and escalated my issue...
i was trying to help others avoiding my problem so i got my issue solved
when i receive my NAS i will let you know the results
June 18th, 2014, 14:23
seed.helper wrote:what do you want to know Keatah?
Nothing. I don't recall asking a question. I was just talking about my experience with WD.
I find it amusing that people favor one brand of HDD or SSD over another. While there are clear "do-not-buy" duds from time to time or super whiz-bang-gotta-have-it-now models, most are pretty good - and getting better all the time. These
are mechanical devices built by and operated by less-than-perfect people and are prone to failure at any time.
June 18th, 2014, 15:48
you are right... im sorry it was Labtech that was saying that i didn't answered him properly
June 18th, 2014, 16:39
Keatah wrote:seed.helper wrote:what do you want to know Keatah?
Nothing. I don't recall asking a question. I was just talking about my experience with WD.
I find it amusing that people favor one brand of HDD or SSD over another. While there are clear "do-not-buy" duds from time to time or super whiz-bang-gotta-have-it-now models, most are pretty good - and getting better all the time. These
are mechanical devices built by and operated by less-than-perfect people and are prone to failure at any time.
i liked hearing your story
June 18th, 2014, 16:48
if alll the Hdds are ok
Can i get my REd drives back normally ?
or will i receive the data in other drives loosing my reliable reds...
what is the usual procedure?
June 18th, 2014, 17:38
I did not use the word "properly". I just asked a question in the beginning of the thread in hope of learning how the device works and why you were doing the "restore" every time.
It's fine, don't worry. I will run into one any one of these days and I will press the button on it myself.
By the way, not all reds are reliable. Some are nightmare.
June 20th, 2014, 14:52
Contacted by ontrack Data recovery Lab
thanks for your help
Western Digital did the best thing they could do.
I will receive a replacement unit in the time they are recovering
Great attitude
thanks guys
June 20th, 2014, 18:05
Lost me at the point "spanned volume set with 64kb"
The term spanned volume set does not apply to 64kb blocks. Lets hope wd knows the difference
June 20th, 2014, 19:12
scratchy wrote:Lost me at the point "spanned volume set with 64kb"
The term spanned volume set does not apply to 64kb blocks. Lets hope wd knows the difference

ahahah lol
Im completely lost too
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