Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
November 26th, 2008, 12:21
Hi,
Newbie here and to a certain extent out of my depth so be kind...
Bottom line is I'm looking for a good raid 0 data recovery company. I've done a lot of searching but the only thing i found for reviews was
http://itprofessionals.co.uk/Computer_H ... _Recovery/any help appreciated.
best,
Dickon
November 26th, 2008, 12:24
RAID-0 recovery is standard fare for any commercial data recovery company, so you should be pretty safe with any on that list. I've personally outsourced some work to MJM in the past with very good results.
November 26th, 2008, 12:27
There are lots of good companies listed there. If you choose any of the top 6 I'm sure you will have a good chance to recover the data.
What exactly is wrong with the raid 0? Any drives making any funny noises? What is your budget, some companies are probably more expensive than others but price should not be your first consideration.
November 26th, 2008, 12:37
thanks guys.
diagnosis from my step brother was:
"Your PC has two hard disks making a RAID 0 striped disk array, primarily for increased access speed. The master disk has a FAT32 partition from which windows boots. Windows fails to load because one of the disks is faulty (SN:Y3MA9QVE = OK, Y3MA8L6E = FAULTY).
Windows, DriveImage and Ubuntu all failed to see the striped NTFS disk. I suggest that you could try one of many data recovery services"
definitely agree budget is not a top consideration. so far received quotes ranging from 300-600 GBP and to be honest would be happy to pay the top if it's going to the right company.
best
d
November 26th, 2008, 12:39
I can take a look if you're in UK.
I think you'll find I have good references here!
Cheers
Sean
PM or msn me if interested.
November 26th, 2008, 12:47
sounds like a simple logical based fault. Any decent company should be able to do it. Read the reviews, check out the websites, give them a call. You should have enough info to make your mind up.
November 26th, 2008, 12:48
actually just got a quote from mjm which came at around 1000+vat. tempted to go with palmer who said 500 for mechanical or 300 for logical. they also have the advantage of being local.
November 26th, 2008, 12:55
Palmer quoted £500 for a mechanical fault with a RAID 0??????
They must have changed their prices due to the credit crunch

If they can do it for £500 for a mechanical fault or £300 for a logical fault I would be pleasently surprised. I would also snap their hands off.
November 26th, 2008, 13:10
Basically, RAID0 is not a big deal for most DR companies.
What bothers me is your brother's diagnosis of "Faulty" on a drive and that his tools do not see it. His choice of tools suggests that he is likely qualified to render that opinion. If it's a firmware or physical issue, that will be very expensive.
November 26th, 2008, 13:16
I won't get involved in an argument with what and how he knows, as it tends to make my eyes glaze over. That was just the email he sent me.
having said that he's very qualified in computing - works regularly with multinationals - just not in DR. if palmer have come up with a good quote at this stage then mostly likely I'll go with them and deal with any issues as and when they crop up.
Big thanks to all who advised though - feeling reassured for once...
November 26th, 2008, 13:22
Oh, no argument. It was a compliment.

To clarify, what bothers me is that the drive may have a physical or firmware fault, not the method by which that diagnosis was obtained.
Especially if Ubuntu can't see that drive, that's pretty bad news. I do wish you luck.
November 26th, 2008, 13:26
damn...there goes that reassurance! Fingers crossed now
November 26th, 2008, 13:48
If it is complex, it still should be fairly easy to recover for a pro.
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