The usual story I’m afraid. Customer had some bad sectors on the drive, ran chkdsk, ignored the problem, ran the damaged drive for 24 hours etc and then opened the drive before finally sending it in.

To me this is buggered but it keeps teasing me by becoming ready. Beyond that it won’t read though. Is it worth changing the head or will the replacement just get broken? I’m assuming so.

Let me point out that I wouldn’t even ask the question if this were a modern drive. I only ask because I was just starting Secondary School when these were made and so my knowledge is understandably limited. I think this is heading for the dustbin but maybe you know better.

WDAC1170-00F
17 SEP 1993
CENCHDB
170.6MB

It depends on what the customer want to spend

Sorry I was not in this world when this was made.

Ok I’ll call it a day then.

The customer has paper copies of all the documents on the drive so the data is not lost. He just doesn’t want to spend hours inputting it all to a new drive.

I guess £2000+ might make him think twice though

Then why did they call?

Well the customer obviously felt that my quote was reasonable in order to save him many hours of time spent typing all those documents back into word, excel, etc.

Remember he wanted the documents on the drive, not just on paper. That was the reason for his call.