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 Post subject: ST380020A donor match question
PostPosted: June 28th, 2009, 22:41 
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Joined: April 21st, 2008, 14:18
Posts: 64
Location: Wisconsin
Cheers Gurus,

I have a question about this model of Seagate. I know that Seagates are picky when it comes to repair and I am in discussions with a seller who is asking for minimal matching data from the drive. I typically ask for Model (or course), 1st three of serial number, Config code, firmware and site code. This is my first experience with a Seagate that does not obviously have a serial number but does have a configuration level. PCB swap did not fix it, hotswap did not fix it and it does not get to ready in PC3k. Drive is clicking in PC3k, next step is headswap. So thats why I am asking about minimal data for a matching donor. Any thoughts?
Thanks you immensely!


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 Post subject: Re: ST380020A donor match question
PostPosted: June 28th, 2009, 22:51 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
What about a terminal report?

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Buy your friends Toshiba\Hitachi and your enemies Seagate.


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 Post subject: Re: ST380020A donor match question
PostPosted: June 29th, 2009, 3:53 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
thatdellguy wrote:
What about a terminal report?


Yes, that would help for PROPER diagnosis.

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 Post subject: Re: ST380020A donor match question
PostPosted: June 29th, 2009, 22:48 
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Joined: July 30th, 2008, 0:44
Posts: 16
Hi,

I google online and find here is one post about the donor match, I'd like to share this with you. Hope this can help.
http://www.datarecoverystory.com/the-do ... drive.html

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