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 Post subject: maxtore one touch 4 : data unaccessible
PostPosted: August 10th, 2009, 19:18 
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Joined: August 10th, 2009, 19:03
Posts: 2
Location: Italy
Hi everybody, im new of this forum and i hope to find a solution for my problem.
I have a maxtore one touch 4 500 G. The problem is that all datas became unaccessible. The first time, this problem occurred when the HD was in the external unity MAXTOR ONE TOUCH 4 500 G. After, I have tried to use the HD as internal sata HD, but after about one month the problem has reappeared, with new data.
I tried this drive on windows xp sp2, sp3, and on ubuntu but the resultis the same.
I report main characteristics about the internal HD:
Barracuda 7200.10
500 Gbytes
S/N: 6QG1L0WF
ST3500630AS
P/N: 9BJ146-568
Firmware:3.AFM
Date Code: 08161
Site Code: SU
i have contacted support of seagate but they only advise me to replace my drive. Unfortunately my warranty expired since i've dismounted this drive :roll:
Please, help me
PS: Sorry for my English, im italian :D


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 Post subject: Re: maxtore one touch 4 : data unaccessible
PostPosted: August 10th, 2009, 21:20 
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Joined: March 22nd, 2009, 0:19
Posts: 269
Location: behind the platter
Check with the forum member "BlackSt" He is from Italy... He may be able to assist you with your hard drive!! (It will not be free but you'll get your data back!!!)


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 Post subject: Re: maxtore one touch 4 : data unaccessible
PostPosted: August 11th, 2009, 3:01 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Just curious : what do you mean "data unaccessible" ? Drive seen as RAW / UNFORMATTED or not shown on BIOS / DISK MANAGEMENT ?

Per curiosità, cosa si intende per "DATI NON ACCESSIBILI" ? Disco che compare come non formattato o capacita' zero oppure neanche riconosciuto in BIOS / risorse del computer?


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 Post subject: Re: maxtore one touch 4 : data unaccessible
PostPosted: August 11th, 2009, 7:58 
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Joined: August 10th, 2009, 19:03
Posts: 2
Location: Italy
Thanks everybody for the help.
For data unaccessible i mean that when i try to explore directories the message returned is "impossible to access to ... access denied"
the drive is recognized by the system,both linux and windows.
Also i tried to memorize new data on it and this ones are accessible....but i dont now how long, since this problem has occurred twice yet.
the problem seems to be similar to this one (I dont now if i can post a link, i try :oops: ):
http://forums.seagate.com/stx/board/mes ... ge.id=4353
thanks so much to all for the help


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 Post subject: Re: maxtore one touch 4 : data unaccessible
PostPosted: August 11th, 2009, 15:32 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
If you need professional help (by sending the drive) drop me a PM.


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