All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 23 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 4th, 2009, 21:05 
Offline

Joined: December 4th, 2009, 20:27
Posts: 7
Hi guys,
firstly sorry for my bad English!

I have a Seagate Barracuda HDD with the following specifications:
Family: 7200.12
Model: ST3500418AS
Size: 500Gbytes
P/N: 9SL142-300
Firmware: CC34

Last Wednesday, I turn on my PC and it don't boot. When I looked in the BIOS, saw that my Seagate HDD was recognized as 0MB and 0LBA!!

I tested this drive on my other PC with different hardware, with other SATA cable, Power Supply e SATA ports, and the problem remains the same. :(

I tried the solution provided in this thread: http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=13745, but the SeaTools return an FAILED message.

What can I do to solve this?
Can you help me, please?


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 7th, 2009, 4:03 
Offline
User avatar

Joined: February 27th, 2009, 3:26
Posts: 1722
Location: French Polynesia Tahiti
normally this is caused by bad sectors in the SA or failed heads on the drive if the solution can not fix your problem. You should send it in to someone who can changes heads for you on this drive

_________________
Iorana Haraharaini


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 8th, 2009, 15:35 
Offline

Joined: December 4th, 2009, 20:27
Posts: 7
Thanks by reply!

I'll spend too much with this procedure? There's other more simple solution?

My HD still have garantee until 2013. Do you know if Seagate is forced to pay the service of data recovery for HDs with unusual errors, like mine?


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 8th, 2009, 15:38 
Offline
User avatar

Joined: September 29th, 2005, 12:02
Posts: 3558
Location: Chicago
Nunchaku wrote:
Do you know if Seagate is forced to pay the service of data recovery for HDs with unusual errors, like mine?

they don't

_________________
SAN, NAS, RAID, Server, and HDD Data Recovery.


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 8th, 2009, 16:02 
Offline

Joined: August 14th, 2008, 10:39
Posts: 257
Location: Morris Plains, New Jersey
The method you tried will not fix the problem. However, the solution is in this forum. Search the forum for 7200.11 problems and you'll likely find the answer.


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 8th, 2009, 16:38 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 14945
Location: Australia
msurgeon wrote:
The method you tried will not fix the problem. However, the solution is in this forum. Search the forum for 7200.11 problems and you'll likely find the answer.


Does the fix for the 7200.11 "0 LBA" firmware bug also apply to the 7200.12 series?


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 8th, 2009, 17:50 
Offline

Joined: August 14th, 2008, 10:39
Posts: 257
Location: Morris Plains, New Jersey
Same drive architecture. so same solution applies.


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 8th, 2009, 21:07 
Offline

Joined: December 4th, 2009, 20:27
Posts: 7
Thank you all for replies! :D

msurgeon wrote:
Same drive architecture. so same solution applies.


Does the firmware of 7200.11 may be used in this 7200.12? Are them compatible?


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 8th, 2009, 21:29 
Offline

Joined: October 3rd, 2005, 0:40
Posts: 4184
Location: Hungary
surely not.

_________________
Adatmentés - Data recovery


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 9th, 2009, 7:18 
Offline

Joined: December 4th, 2009, 20:27
Posts: 7
pepe wrote:
surely not.


So, where can I download a firmware compatible with this 7200.12 drive?


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 9th, 2009, 18:28 
Offline

Joined: October 3rd, 2005, 0:40
Posts: 4184
Location: Hungary
U cannot repair this problem by downloading/upgrading FW to the drive.

_________________
Adatmentés - Data recovery


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 11th, 2009, 21:23 
Offline

Joined: December 4th, 2009, 20:27
Posts: 7
pepe wrote:
U cannot repair this problem by downloading/upgrading FW to the drive.


Swap the logic board maybe fix?


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 11th, 2009, 22:27 
Offline

Joined: August 12th, 2008, 13:11
Posts: 3241
Location: USA
nooooooooooooooooooooooooooooo

_________________
You don't have to backup all of your files, just the ones you want to keep.


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 12th, 2009, 11:07 
Offline

Joined: December 4th, 2009, 20:27
Posts: 7
pepe wrote:
U cannot repair this problem by downloading/upgrading FW to the drive.

drccsc wrote:
nooooooooooooooooooooooooooooo


Ok, but I have some remaining doubts:
- Does it's a hardware or software problem?
- What is the real problem?
- Will I have to open the HD to fix it?

Thank you for the patience!


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 12th, 2009, 11:28 
Offline
User avatar

Joined: September 2nd, 2008, 12:14
Posts: 446
Location: Austria / Europe
Sorry, but as you even cannot or do not read the answers:

Keep your hands off that drive - if it contains valuable data -
and contact a pro - or if you dont want or cannot afford the
costs yet - store it on a save place until ..... 20??.

If it does not contain valuable data - RMA it.

If you want to loose data + drive: - go on, open it , swap pcb
and/or copy wrong FW onto it - as you please.

And an answer: NO, there is no other trick. hint or suggestion
which was not yet given to you.

+++


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 12th, 2009, 14:35 
Offline

Joined: March 22nd, 2009, 0:19
Posts: 272
Location: behind the platter
If you need your data back, call around some data recovery places and get a few quotes. This way you can decide if the data is worth whatever the price they tell you. If it is important enough, then you can go with the recovery or put the hard drive somewhere safe till you can afford the recovery. Often time the data will not go bad if you put the drive away in an anti-static bag and somewhere not too hot or too cold.

Or ask quote here on the forum. As long as you tell them what country you are in, you'll get a few via PM.


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: December 13th, 2009, 9:53 
Offline

Joined: December 4th, 2009, 20:27
Posts: 7
falther wrote:
Sorry, but as you even cannot or do not read the answers:

Keep your hands off that drive - if it contains valuable data -
and contact a pro - or if you dont want or cannot afford the
costs yet - store it on a save place until ..... 20??.

If it does not contain valuable data - RMA it.

If you want to loose data + drive: - go on, open it , swap pcb
and/or copy wrong FW onto it - as you please.

And an answer: NO, there is no other trick. hint or suggestion
which was not yet given to you.

+++


Man, I read the answers, but were somewhat confused.
First some said it was problem in SA or in the head, then said that the solution to the HDs 7200.11 was applicable to 7200.12. Finally said it was not possible to solve my problem by updating the firmware.

But I finally received an objective response, from you.

I can pay to recover my data, but if I could do it myself would be better.
I appreciate your help, and now I understand that's the only way is pay to somebody do it.

Thank you all!

hddmania wrote:
If you need your data back, call around some data recovery places and get a few quotes. This way you can decide if the data is worth whatever the price they tell you. If it is important enough, then you can go with the recovery or put the hard drive somewhere safe till you can afford the recovery. Often time the data will not go bad if you put the drive away in an anti-static bag and somewhere not too hot or too cold.

Or ask quote here on the forum. As long as you tell them what country you are in, you'll get a few via PM.


I'll do that, thanks.


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: April 28th, 2010, 5:39 
Offline

Joined: February 15th, 2009, 6:43
Posts: 27
Location: cuudulieu
I was so, HIX HIX

ST3250318AS
FW: CC44
7200.12
Size 0Mb
someone please help me?

_________________
VERY HAPPY Email WITH ME: khoiphucdulieu@yahoo.com


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: April 28th, 2010, 10:12 
Offline

Joined: April 5th, 2010, 23:02
Posts: 89
Location: Winder, GA
Why not try the 7200.11 BSY fix that a few members have told you to try? That seems the "easiest" method at this point short of sending it to a professional. Opening the drive should be a last resort and if data is that critical on it, your chances of a DiY fix here is slim to none. If it's a corrupt firmware issue, your also SOL. This requires specialized diagnostic equipment (read: expensive) to fix.. that you do not have. So to summarize: YOUR only hope here is that its the Seagate BSY bug. Your next option is either a) send it to a pro or b) ruin the drive completely by taking it apart and trying a head swap.


Top
 Profile  
 
 Post subject: Re: [PROBLEM] Seagate Barracuda 7200.12 stopped working
PostPosted: April 28th, 2010, 17:28 
Offline

Joined: June 25th, 2006, 13:51
Posts: 139
Location: Italy
To the attention of the Forum's Gurus

can you kindly sentence if the BSY fix (the one for 7200.11) may work on 7200.12?

Better would be to have some feedback by somebody who tried it :wink:

Another question is about some files for 7200.12 available in the PC-3000 download section: is that piece of firmware there for this same issue?

Thank you all for any confirmation and or answer.

Kind regards

R.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 23 posts ]  Go to page 1, 2  Next

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 85 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group