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Seagate Barracuda 7200.11 1TB problem

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daRecoM

Post subject: Seagate Barracuda 7200.11 1TB problem

Posted: December 30th, 2009, 6:25

Joined: January 2nd, 2009, 4:18
Posts: 74

Hi All,

Problem media info
Model: ST31000333AS
P/N: 9FZ136-568
FW: SD35

Problem Description
Drive spin up for a while with some rather slightly raugh noises then spin down completely, and again spin up ... then down, again and again. Console show status = busy and following is the output from the terminal

ASCII Diag mode

F3 T>
(P) SATA Reset

LED:000000CC FAddr:0024CDC9
Rst 0x20M
(P) SATA Reset

LED:000000CC FAddr:0024CDC9
Rst 0x20M
(P) SATA Reset

LED:000000CC FAddr:0024CDC9
Rst 0x20M

Basically that's no command can be insert as the drive is keep resetting

It sounded like PCB problem to me, but I'm sure.
Anyone here seen this problem before? How should I go about it?

Please advice
Thanks in advance

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scratchy

Post subject: Re: Seagate Barracuda 7200.11 1TB problem

Posted: December 30th, 2009, 8:37

Joined: August 9th, 2007, 8:40
Posts: 791
Location: United Kingdom

Contact a company that knows how to deal with this problem in your area - where are you based ?

_________________
If you can keep your head when all about you are losing theirs, you probably don't fully understand the situation. ... Mr Kipling

https://www.mjm.co.uk/

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falther

Post subject: Re: Seagate Barracuda 7200.11 1TB problem

Posted: December 30th, 2009, 9:21

Joined: September 2nd, 2008, 12:14
Posts: 447
Location: Austria / Europe

This definitely looks like the typical 7200.11 busy error ...

2 choices:

1. No valuable data on the drive:
If you are under warranty - have the drive exchanged for free
If no warranty left - buy a new drive

or

2. Valuable data on the drive:
Look for a DR company offering the 7200.11 repair.

As you do not state which country you are from - cant give you a suggestion about
a DR company in your area - perhaps you add this info to your user data ... would
be nice to know that.

+++

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lcoughey

Post subject: Re: Seagate Barracuda 7200.11 1TB problem

Posted: December 30th, 2009, 9:34

Joined: February 9th, 2009, 16:13
Posts: 2575
Location: Ontario, Canada

I agree with Falter; though, I have encountered a few drives that have suffered head crashes with similar symptoms.

_________________
Luke
Recovery Force Data Recovery

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drc

Post subject: Re: Seagate Barracuda 7200.11 1TB problem

Posted: December 30th, 2009, 10:04

Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA

Yes, especially if it is clicking/spinning down etc

_________________
You don't have to backup all of your files, just the ones you want to keep.

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falther

Post subject: Re: Seagate Barracuda 7200.11 1TB problem

Posted: December 30th, 2009, 10:12

Joined: September 2nd, 2008, 12:14
Posts: 447
Location: Austria / Europe

Subject: Seagate Barracuda 7200.11 1TB problem

drccsc wrote:

Yes, especially if it is clicking/spinning down etc

Had yesterday exact same situation as explained above
- same drive / model and same behaviour / information on terminal.

The standard solution worked instantly.

+++

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drc

Post subject: Re: Seagate Barracuda 7200.11 1TB problem

Posted: December 30th, 2009, 10:41

Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA

Interesting. Good to know.

_________________
You don't have to backup all of your files, just the ones you want to keep.

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