Newbie: data loss on external hard drive

[c--b--s]

Hello HDD guru communtiy,
first of all I am new and I hope it's ok to post in this forum.

I have a problem with my external hard drive (Seagate Expansion Portable 250 GB) . When I stayed in Shanghai I transferred my photos on my e. hdd. on the public hostel pc. Than I went to the toilet for a few seconds and after that someone removed my e. hdd. from the pc (probably not safely). When I checked my e. hdd. afterwards all my pictures where gone.
I was wondering that just my pictures where gone and nothing else (actually the rest was unimportant)

Do you think that happened because this person removed my e. hdd. not safely from the pc, or are there any other reasons for the data loss? And what would you recommend to do to get most of the photos back. I have heard that it is a good idea to create an image of the e. hdd. and work on it with recovery tools afterwards. Do have any software recommendations for both?

Thank you very much, I hope you can help me out.

c--b--s

[pepe]

If there's no hardware issue with the drive u can try some logical recovery progs, or Photorec (I never used this one but it has some RAW recovery feature as far as I know).

pepe

[networkpc3000]

hi,
i am so sorry heard that. try R-studio for recovery. good luck!

[c--b--s]

Hey,
thank you very much for your helpful answers.

But there is still a small problem. I hope you can help me out. I created an image of my external hard drive and tried to use software like photorec but I wasn't able to tell those tools to analyze the image (I used Acronis true image and created a .tib file).
Do you have any idea how to work on hdd images with recovery tools?

Thank you very much

C--B--S

[pepe]

To be honest I never used acronis, but I would expect it to create compressed image files, and if so, u cannot analyze them easily.
Either create uncompressed image, or image or extract the .tib file to a known good drive and recover from there.

pepe