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 Post subject: WD Essentials - possible data recovery after a fall?
PostPosted: May 16th, 2010, 8:22 
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Joined: November 15th, 2009, 10:35
Posts: 19
Location: Italy
Hello everyone, I wanted to ask a help: I have an external WD Essential (in the box there is WD15EADS 1.5 TB) 4 months old that I use for storage and then almost turned off. It fells down from a height of 50 cm (but was turned off and unplugged from the PC), now Windows XP does not detect it neither when I connect it with his box or if directly connected to the mobo, if I restart the computer it's detected at boot after a while, then after a minute gives an error message:
"4th master hard disk error
Press F1 to Resume"

But if I press F1 nothing happens. Pressing F2 the bios screen appears but the HDD is not detected. I realized that the disc spins because when I holding it in hand it swinging well, however when connected to the mobo I don't ear "strange" sounds and neither metal "ticks". I decided to try replacing the PCB with another identical, but a friend of mine told me that I should not resolve because I must at first extract the hdd firmware and program the new PCB. Can you help me?


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 Post subject: Re: WD Essentials - possible data recovery after a fall?
PostPosted: May 16th, 2010, 8:31 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Il firmware non c'entra nulla con le testine che si sono rotte. Fattene una ragione, c'e' da "operare" e non e' roba "fai da te"

Firmware has nothing to do with broken heads. Live with it as professional intervention is needed and is not a DIY.


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 Post subject: Re: WD Essentials - possible data recovery after a fall?
PostPosted: May 16th, 2010, 9:06 
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Joined: November 15th, 2009, 10:35
Posts: 19
Location: Italy
ciao Black, ma come fai a dire con sicurezza che le testine sono rotte? anche se non si sente alcun rumore strano, nè ticchetii?


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 Post subject: Re: WD Essentials - possible data recovery after a fall?
PostPosted: May 16th, 2010, 9:10 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Fidati...

Trust me... ;)


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 Post subject: Re: WD Essentials - possible data recovery after a fall?
PostPosted: May 16th, 2010, 9:11 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Quote:
ciao Black, ma come fai a dire con sicurezza che le testine sono rotte? anche se non si sente alcun rumore strano, nè ticchetii?

Trust him.


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 Post subject: Re: WD Essentials - possible data recovery after a fall?
PostPosted: May 16th, 2010, 11:45 
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Joined: November 15th, 2009, 10:35
Posts: 19
Location: Italy
sto facendo un test con GDB, che significa esattamente:
Error 27 in HD131: during ReadLBA: LBA=xxxxxxxxxxx, CHS=-1x-1x-1, Cnt=64
???


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 Post subject: Re: WD Essentials - possible data recovery after a fall?
PostPosted: May 17th, 2010, 3:05 
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Joined: February 27th, 2009, 3:26
Posts: 1721
Location: French Polynesia Tahiti
BlackST wrote:
Fidati...

Trust me... ;)


Trust him he is right. Alignment, head, motor all can be the problem in this one after a fall. He knows what he is telling your. Not a DYI job on this one.

_________________
Iorana Haraharaini


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