Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
Post a reply

HDD Capacity Restore Tool not seeing my SATA drive !!!

May 25th, 2010, 2:32

I have a Hitachi HDS721010CLA332 1Tb Sata HD. After a power outage, the drive now shows up in both the BIOS and OS as only 32mb. I have alot of irreplacable data on it. My system is running Win XP SP3 32bit. Primary HD is on an IDE channel. My Hitachi is on it's own SATA channel by itself. Mainboard is GA-K8NF-9(rev.2.0) nForce4(-4X) chipset.

I tried to download the HDD Capacity Restore Tool, but the program doesn't see my SATA drive. I can't find any settings in my BIOS which will allow me to change my SATA config to "Norm","Compat",or "Legcy". The only option I have is either Auto, or LARGE. Both settings have the same results.

What can I do to get the program to see my HD?
Can anyone help?

Re: HDD Capacity Restore Tool not seeing my SATA drive !!!

May 25th, 2010, 2:45

IF the drive is permanently seen as 32MB even in other system, the drive needs to be serviced. If there are internal FW problems no software will fix it. Need pro intervention, sorry.

Re: HDD Capacity Restore Tool not seeing my SATA drive !!!

May 25th, 2010, 5:24

BlackST wrote:IF the drive is permanently seen as 32MB even in other system, the drive needs to be serviced. If there are internal FW problems no software will fix it. Need pro intervention, sorry.


No need to call for a pro just yet.

I believe that the OP's Gigabyte motherboard has an Xpress Recovery BIOS, in which case it could have a little known bug which truncates drives. The fact that the OP's drive is visible to the OS is consistent with a HPA problem. Once truncated, a drive will be seen as 32MB in all other systems.

Other than the HDD Capacity Restore tool, the OP could try HDAT2, or perhaps Hitachi's Feature Tool.

HDAT2/CBL Hard Disk Repair Utility:
http://www.hdat2.com/

User's Manual HDAT2 v4.6:
http://www.hdat2.com/files/hdat2en_v11.pdf

Hitachi Feature Tool:
http://www.hitachigst.com/hdd/support/download.htm

Hitachi Feature Tool Usage Instructions:
http://www.hitachigst.com/hdd/support/f ... de_198.pdf
Post a reply