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OK, here were my PM exchanges with Junaid (hehaaj). Surely no good deed goes unpunished? I don't know why I bother sometimes, but I think I'm going to be bothering a lot less with folks like him.
I never quoted him a price, but he claims I did, and our pricing is much less.
So here are the facts:
From hehaaj:
Good day hope you're enjoying the best of your life.
I've a little problem, i've WD 500 Gb external portable, tried to upgrade the firmware of the drive, and it stopped appearing anywhere in system (my computer, device manage, disk management). I've gone through the post, wd10tmvv-t16204-60.html
And found it really helpfull, my question is,
i definitely have firmware issue, so making a sata connector will solve give me access to drive's data or not?
or is there any alternative way to get the data. The drive is spinning, normal, with light indicator. Only the firmware upgrade didn't go very well
I'd be extremely thankful if you can give me a possible solution. as i'm student and cant afford hiring a recovery company, and have all studies data and family data in drive Sent: 5/9/2010, 03:53
My reply:
Hi, do you have a name?
What compelled you to update the firmware in the first place? I can't recall ever needing to update WD ROMs, but it's not unusual for Seagate .. .
To effect a solution, you have to understand the problem and diagnose it accurately.
In reference to the advice that you've already received on the forum, if you totally corrupt the WD ROM, the drive won't spin up at all. It can spin up if some non-critical part(s) of the ROM are damaged, but without the ability to access to your data.
Or -- less likely -- maybe the USB chip is damaged, and the ROM is OK.
1. The ROM is the heart of the firmware, and you cannot simply bypass it by making a SATA connection if it is corrupted. You'll need pro service to get it repaired so that the data can be accessed.
2. If the USB interface IC is damaged, you can bypass it with the SATA connection scheme. But any data that you obtain from the drive (when you bypass the IC) will be encrypted. How will you deal with that problem?
I doubt there is anything that you can do yourself, unless you're "lucky enough" to have a bad USB port and you have a solution for the encryption issue.
Jon
His reply:
Thanks for your replay,
yeh sure i do have a name and it's Junaid.
I've updated the post with image from USB Device viewer, i hope that give some more idea about the problem.
essential-stopped-working-after-firmware-upgrade-t16866.html#p112579
As i told already, i'm a student and can't afford much of the data recovery company. On a side note what do you think how much it can cost?
Thanks in advance. Junaid
My reply:
Hi Junaid,
I'm unfamiliar with the polling software and have no frame of reference as to what the output portends.
I don't have any magical answers; did you understand what I wrote to you earlier?
Here is a link with some pros in your region:
looking-for-someone-recover-data-preferred-t12125.html?hilit=scotland#p78738
Good luck.
Jon
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