Western Digital Cavier 500 GB External Hard Drive HELP ME

[kungfuthug]

Hello.

I have an external hard drive. I was using to transfer some files for backing up to it. I had it decide to not respond half way through the transfer. I terminated the process.

After that the hard drive would show up in windows, but was unaccessable.

I tried CHKDSK and it did not work.

I tried EASUS Partiton Recovery and it displayed all the files on the drive. I double clicked one of them and it opened a picture from my drive. All of a sudden it said not responding for a long time. I powered down the external and now it does not show up in my computer anymore.

It does not display and files anymore with my recovery software, I have tried many. It tried to re-install the windows driver when I hooked it up again (weird) and said it was not installed successfully.

Now my 500 gb drive shows up only as a physical drive in the rcovery software. It also now sys it is a 2 TB drive not 500 GB.

Is this recoverable? How? I hope for this data so badly... PLEASE HELP ME!!!!

[chinopk]

it will be wise to image the drive first if possible, then use r-studio etc..

[BlackST]

won't work. 9 out of 10 it's head problem and/or fw as it is seen 2tb. Only hope it's weak head intermittent failure. When works, get out as much and as fast as possible.

[fzabkar]

How does Microsoft's UVCView utility identify the the USB enclosure, with and without a drive installed?
http://www.users.on.net/~fzabkar/USB_ID ... ew.x86.exe

Can either of the following tools see the drive in the enclosure?

HD Sentinel (DOS / Windows / Linux):
http://www.hdsentinel.com/

HDDScan for Windows:
http://hddscan.com/

Does the drive appear in BIOS if you connect it directly to your motherboard's SATA port?

[kungfuthug]

Cant image it, I dont have a drive 2TB as that is what the pc thinks it is.

[kungfuthug]

with drive installed in enclosure

uvc view:


English product name: "USB to ATA/ATAPI Bridge"

ConnectionStatus:
Current Config Value: 0x01 -> Device Bus Speed: High
Device Address: 0x01
Open Pipes: 2

===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x81 -> Direction: IN - EndpointID: 1
bmAttributes: 0x02 -> Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00

===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x02 -> Direction: OUT - EndpointID: 2
bmAttributes: 0x02 -> Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00

===>Device Descriptor<===
bLength: 0x12
bDescriptorType: 0x01
bcdUSB: 0x0200
bDeviceClass: 0x00 -> This is an Interface Class Defined Device
bDeviceSubClass: 0x00
bDeviceProtocol: 0x00
bMaxPacketSize0: 0x40 = (64) Bytes
idVendor: 0x152D = JMicron Technology Corp.
idProduct: 0x2329
bcdDevice: 0x0100
iManufacturer: 0x01
English (United States) "JMicron"
iProduct: 0x02
English (United States) "USB to ATA/ATAPI Bridge"
iSerialNumber: 0x05
*!*ERROR: no String Descriptor for index 5!
bNumConfigurations: 0x01

===>Configuration Descriptor<===
bLength: 0x09
bDescriptorType: 0x02
wTotalLength: 0x0020 -> Validated
bNumInterfaces: 0x01
bConfigurationValue: 0x01
iConfiguration: 0x04
*!*ERROR: no String Descriptor for index 4!
bmAttributes: 0xC0 -> Bus Powered
MaxPower: 0x01 = 2 mA

===>Interface Descriptor<===
bLength: 0x09
bDescriptorType: 0x04
bInterfaceNumber: 0x00
bAlternateSetting: 0x00
bNumEndpoints: 0x02
bInterfaceClass: 0x08 -> This is a Mass Storage USB Device Interface Class
bInterfaceSubClass: 0x06
bInterfaceProtocol: 0x50
iInterface: 0x06
*!*ERROR: no String Descriptor for index 6!

===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x81 -> Direction: IN - EndpointID: 1
bmAttributes: 0x02 -> Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00

===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x02 -> Direction: OUT - EndpointID: 2
bmAttributes: 0x02 -> Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00

[kungfuthug]

HD Sentinel (DOS / Windows / Linux):

HDDScan for Windows:


they can both see the drive but no info or anything can be performed...

[kungfuthug]

every sector reads error. It is a prety new drive. I dont understand.

I cannot bypass the enclosure because it is SATA and I am ATA internal. Is there an adapter avail?

[BlackST]

I told you so :

won't work. 9 out of 10 it's head problem and/or fw as it is seen 2tb. Only hope it's weak head intermittent failure. When works, get out as much and as fast as possible.

ALL THE REST IS TOTAL BULLSHIT.

Do you really want to diagnose it yourself at your own risk (BEWARE : tinkering with a failing drive with unknown failure reason CAN POTENTIALLY DESTROY OTHERWISE RECOVERABLE DATA) ? If so ...

[unknown]

@ kungfuthug,
Did you try to put your ears on the drive and hear it spin ?
Normal calibration, bzzzz, clicking ..... etc ?

[kungfuthug]

It spins yes, no clicking sound like it normally would. It just spins. The driver is not installing correctly when I plug it in either.

At this point I dont care if I lose the files tinkering with it, because I will never pay hundreds to have it recovered professionally. So any freshh ideas would be appreciated...

thx

[kungfuthug]

All the problems happened while transfering files from Liux Ubuntu. It is normally used for windows. Could this be a factor?