Help!!

[rclarke667]

My western digital hard drive is being found but not reconised as a hard drive. I go in to the device manager and it knows that the hard drive is there but it doesnt know what it is. from what i have read it seems that my partition is corrupt. I taken the hard drive into the computer management screen but my hard drive is not showing up there because it is not recognised as a storage device. my drivers are up to date, it doesnt work on other computers so i know its not a USB fault. The fact that the computer is aware that an item is in plugged in gives me hope that this can be fixed, i just need to find away to make the computer reconize it as storage device and then i can either format it or repair the partition.

Please help!!

[michael chiklis]

If MBR or MFT are corrupted you can try to fix with TESTDISK.

Did you tried to pull out the drive from the case and connect to the motherboard via SATA connection?
Does the drive been detected correctly in device manager in this way?
What model is the drive?

[rclarke667]

cant use test disk cus its not reconised as a drive, just knows something is plugged in but doesnt knnow what that something is. when i try to populate the values of the drive it just says not reconised partition 0mb space 0 mb drive.

yep i removed it from the case and tried all of that. Model No. is WXA 1E5 1ED j86, western digital

[michael chiklis]

yep i removed it from the case and tried all of that. Model No. is WXA 1E5 1ED j86, western digital

So what happens?
Does BIOS detect it correctly?

[rclarke667]

bios detects it but not as a hardrive says it has no memory

[michael chiklis]

Does the drive do clicking sounds?
Motor keeps spinning or spins down?

You may need MHDD to check something more!

Last edited by michael chiklis on July 15th, 2013, 10:33, edited 1 time in total.

[hddguy]

Either it reaches DRDY with no ID or capacity, or it is being connected through some enclosure and the enclosure is identified but HDD is not.

If spindle remains powered, then probably it is some fw malfunction. If not, then likely it is mechanical.

Under both situations, professional assistance will be required.

Before you do more, connect HDD direct to MHDD and write here whether it has ID or not.

[rclarke667]

its not a power issue. it works ok just not being detected as a hard drive. all of the drivers are up to date and things like that

[michael chiklis]

Motor can spin down due to a mechanical issue (usually heads).
Does the motor keeps spinning at least for 2 minutes since power on?

Last edited by michael chiklis on July 15th, 2013, 10:35, edited 1 time in total.

[rclarke667]

cant connect it to a MHDD because its not reconised as a hard drive so it wont scan

[rclarke667]

yep its definently not a power issue

[michael chiklis]

cant connect it to a MHDD because its not reconised as a hard drive so it wont scan

But before you said is detect in bios...

[rclarke667]

it is detected in the bios but not as a storage device. can only use them programs to scan storage devices

[hddguy]

Actually, im starting to think theres more chance of it being a user error...

Did you try it on a seperate machine? Can you see model number in BIOS? Can you download some SMART monitoring uitility to check it it can see it?

Either it is identified as a hard drive, or its not identified at all. I dont see how it can connect as something other than a storage device.

[michael chiklis]

Then if motor spins down most likely it's internal issue, nothing u can do.

[rclarke667]

i can understand how you would think its me, honestly ive never seen anything like this before. i take it into device manager and its located under the disk drives section, but disk management wont find it

[michael chiklis]

Actually, im starting to think theres more chance of it being a user error...

I think so too

i can understand how you would think its me, honestly ive never seen anything like this before. i take it into device manager and its located under the disk drives section, but disk management wont find it

Take some pics from the screen and post them here

[hhddrec]

I think internal problem, but michael is on true.

Please post here pics about BIOS info, and about disk manager too.