data recovery

[ARC]

I read a few posts on this forum which seemed to me t0 be very knowledgeable, which is why I am posting the following.

I have a hard drive which was in a CCTV DVR the usb transfer never worked, I always get no vineyard hdd found.
Up to now no real problem, I could always play back stuff and watch it if I needed. However now the police would like
a particular file, which I don't mind letting them have, I just don't seem to be able to get it off the hard drive.

I attached the drive via Eide to an XP, W7 and linux manches, neither one was able to read the drive.
Then I put the drive back in the original machine, after 4 seconds it said disk has been formatted, so I can't view the video
on the original device now either, however after 4 seconds I do not believe the drive has been formatted, but the index is gone.

I found one piece of software that lists MYS and Vineyard as a type of file etc it can recover, from a company called
recover my files inc. I ran the software all seemed ok, but I was not sure if this was a scam. as before you get to see any real files
you have to buy the software, if it works I would buy the software.

So I emailed the company, I got an answer telling me that their software would recover all my files, but then if it was a scam they would say that anyway and
the email was from support@teklora.com, I of course email support at recover my files.

So can anyone shed any light on this, is this real software, is there software that will recover MYS files formatted to a Vineyard drive.

thanks in advance for any advice .
Kindest regards
ARC

[DR-Kiev]

I think it wouldn't help. Even if this soft will recover your files, you will not be able to play it. Its becouse most of all DVR use its own write format , for example its could write video frames rotated by cameras.

When you connected drive to Win PC , most likely, you accidentally pressed : return to base , when OS find new drive.

So, you have only one way to solve your problem manualy, you should use another drive , format it in DVR subsystem , put need bytes to your patient (return drive to back stage), or call for experts.

[drc]

Did you try asking the manufacturer of your device?

[pclab]

I had one case with a DVD-R and I could read the files using UFSExplorer. Don't know if your system is the same. But if you need the files for the police, I think it would be better to contact a pro, so you won't loose your files.

[ARC]

thanks for the advice guys. I will look into the UFSExplorer.
The manufacturer appears to have gone, I did email other people selling similar stuff, but not answer as yet.
The Police don't seem to be that bothered about the files, I think there were witnesses.
It not something that involved my business, but outside.
Thanks again.