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 Post subject: WD 1 TB My Book cannot not be accessed on my computer.
PostPosted: April 12th, 2011, 14:48 
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Joined: April 12th, 2011, 14:34
Posts: 2
Location: Pensacola, FL
Ok here is my problem.

Recently the usb port on my external WD My Book fell off. So I have no way to access the data except by opening it and connecting it with the right cables. WD allowed me to take the hard drive out of the case to try to recover my data.

When I plug it in, the noises are all correct and it shows up as "WDC WD10 EADS-11M2B1 USB Device" under Disk drives in Device Manager. There is also a "Safely remove hardware" icon that pops up like usual. But I can't find a place to access the hard drive... It is not showing up under "My Computer" and "Computer Management".

Please help!!


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 Post subject: Re: WD 1 TB My Book cannot not be accessed on my computer.
PostPosted: April 12th, 2011, 15:44 
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Joined: April 12th, 2011, 14:34
Posts: 2
Location: Pensacola, FL
Correction: It is being recognized in the Device Manager and Disk Management.


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 Post subject: Re: WD 1 TB My Book cannot not be accessed on my computer.
PostPosted: April 13th, 2011, 1:40 
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Joined: October 28th, 2009, 14:35
Posts: 775
Location: Toronto
Most likely ur My Book had controller level encryption. U need the enclosure to get access to the data... Should be easy to reconnect the port.


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 Post subject: Re: WD 1 TB My Book cannot not be accessed on my computer.
PostPosted: April 16th, 2011, 4:33 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
As Alexii says, if the USB-SATA bridge board has an Initio INIC-1607E chip, then the data will be encrypted.

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