Recover data from Thecus N5200 hard disk

[raswan]

Dear all,

I'm using the Thecus N5200 NAS with 4 x WD10EADS install using RAID 0, today the Thecus NAS N5200 wont boot and give "No HBT Log 01.02.c6" error, after contact the Thecus support they send me the new firmware and order to re-install the Firmware using USB flash disk.

Re-installing the firmware was fine and the system can boot w/o the hard disk (as they told) but after re-installing the hard disk, at first the NAS can't read those disk, and I'll try to reboot the NAS using the web function but the system can't boot and return to the "No HBT Log 01.02.c6" error state.

Is anyone can help me give an alternative to recover the data (with or without the NAS) from the hard disk?

thanks in advance
Raswan

[drc]

Image the four drives for safekeeping, whatever you do

[lcoughey]

If your data is important to you at all, I don't recommend playing around and urge you to get it assessed by a data recovery professional. At the very least, you should make a full clone of each drive, set the originals aside and just play with the clones.

Right now, this is likely a fairly easy recovery project for a data recovery professional, though due to the size of the drives and the fact that it is a RAID 0, you are unlikely to find anyone who will do this for $500. But, if you make the slightest mistake trying things on your own, there is a very good chance that you will render the data unrecoverable...or cause the price to increase exponentially.

Good luck.