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 Post subject: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 8:03 
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Joined: July 12th, 2011, 7:55
Posts: 5
Location: Madison, WI
I have an ST31000528AS, stock, from ASUS' CG1330 pre-built computer in my new custom computer. However, as of yesterday, the drive started reporting a S.M.A.R.T Failure as shown in the CMD output below. Not sure why it says "Old_age" because the system was only bought about 6~9 months ago, and I haven't used it non-stop. However, I am a gamer, and the new motherboard I put in may have jolted the old harddrive, causing it to become older than it should have been at this time. (two sticks of RAM failed as well, but not the actual DDR3 slots.) Not sure if I should take this with a grain of salt or not. But I'm sure I should replace this harddrive next month when I can buy a new one.

Code:
smartctl 5.41 2011-06-09 r3365 [i686-w64-mingw32-win7(64)-sp1] (sf-win32-5.41-1)

Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Warning: Limited functionality due to missing admin rights
Error SMART Thresholds Read failed: Function not implemented
Smartctl: SMART Read Thresholds failed.

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_
FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   119   099   ---    Pre-fail  Always       -
       229078016
  3 Spin_Up_Time            0x0003   096   095   ---    Pre-fail  Always       -
       0
  4 Start_Stop_Count        0x0032   100   100   ---    Old_age   Always       -
       653
  5 Reallocated_Sector_Ct   0x0033   025   025   ---    Pre-fail  Always       -
       3101
  7 Seek_Error_Rate         0x000f   078   060   ---    Pre-fail  Always       -
       79493153
  9 Power_On_Hours          0x0032   095   095   ---    Old_age   Always       -
       5139
10 Spin_Retry_Count        0x0013   100   100   ---    Pre-fail  Always       -
       0
12 Power_Cycle_Count       0x0032   100   100   ---    Old_age   Always       -
       653
183 Runtime_Bad_Block       0x0000   100   100   ---    Old_age   Offline      -
       0
184 End-to-End_Error        0x0032   100   100   ---    Old_age   Always       -
       0
187 Reported_Uncorrect      0x0032   100   100   ---    Old_age   Always       -
       0
188 Command_Timeout         0x0032   100   098   ---    Old_age   Always       -
       168
189 High_Fly_Writes         0x003a   100   100   ---    Old_age   Always       -
       0
190 Airflow_Temperature_Cel 0x0022   072   051   ---    Old_age   Always       -
       28 (Min/Max 25/28)
194 Temperature_Celsius     0x0022   028   049   ---    Old_age   Always       -
       28 (0 14 0 0)
195 Hardware_ECC_Recovered  0x001a   036   024   ---    Old_age   Always       -
       229078016
197 Current_Pending_Sector  0x0012   100   100   ---    Old_age   Always       -
       0
198 Offline_Uncorrectable   0x0010   100   100   ---    Old_age   Offline      -
       0
199 UDMA_CRC_Error_Count    0x003e   200   200   ---    Old_age   Always       -
       1
240 Head_Flying_Hours       0x0000   100   253   ---    Old_age   Offline      -
       222724119075552
241 Total_LBAs_Written      0x0000   100   253   ---    Old_age   Offline      -
       963034717
242 Total_LBAs_Read         0x0000   100   253   ---    Old_age   Offline      -
       2964695567


If anyone knows what to recommend, I'm up for it. (However, a note, I do not like large capacity drives, I'm fine with up to 250 GB, I just don't really care for anything higher.) I also just installed this new copy of OEM Windows a few days ago, I hope I can still re-install it with my next HDD. Or else I will be very annoyed.


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 9:39 
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Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
Iyeru wrote:
However, as of yesterday, the drive started reporting a S.M.A.R.T Failure as shown in the CMD output below. Not sure why it says "Old_age" because the system was only bought about 6~9 months ago, and I haven't used it non-stop.

Your posting seems to be mostly asking about that term, so I'll answer that part.

The term "Old_age" is describing a parameter type for some of the named attributes, which indicates it is expected to change with age, rather than predict a failure. You would see those same words in that output even for a new disk - but with different actual values, of course :)

From just a quick look at the data, your disk IS having a problem and will likely continue to degrade. You haven't supplied the full output, probably because of this message that you can see in the output you supplied: "Warning: Limited functionality due to missing admin rights" - and some of the missing data would be helpful.

However, it is clear that there are too many reallocated sectors (3101) for this to be a healthy disk. :( Therefore I would replace it, as you say plan to do. It may, or may not, last until next month. It is not possible, from this data, to say whether jolting the drive was the cause of the problem, especially since the drive must have been off when you fitted the new motherboard.


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 11:49 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
"OLD AGE" is a definition of the SW been used . Would be nice to see the outcome using a different SMART reporting SW.
Anyway : the disk may be 6-9 months old, but if it had worked 24/7 , for sure it was stressed . This DOESN'T seem the case, but we don't know HOW the drive has worked.
From what I see, I would be worried about the reallocated sector count (3101) assuming it has been correctly reported, the rest is a big "question mark".
A deep analysis with appropriate equipment and know how could reveal what exactly is going on with the drive AND eventually fix it but it is beyond DIY (and cannot give more details neither in public nor in private).
If you feel insecure about remaining lifetime of the drive and reliability, just RMA it.


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 13:50 
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Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
@Iyeru:

FYI, you will find more info on how to read and interpret the output you have (including the description of "Old_age" vs. "Pre-fail" attribute type) in the smartctl docs here:

http://sourceforge.net/apps/trac/smartm ... eports_ATA

http://smartmontools.sourceforge.net/ma ... ctl.8.html
"The Attribute table printed out by smartctl also shows the "TYPE" of the Attribute. Attributes are one of two possible types: Pre-failure or Old age. Pre-failure Attributes are ones which, if less than or equal to their threshold values, indicate pending disk failure. Old age, or usage Attributes, are ones which indicate end-of-product life from old-age or normal aging and wearout, if the Attribute value is less than or equal to the threshold."

@BlackST:
Quote:
"OLD AGE" is a definition of the SW been used

Indeed - some versions of SMART spec have used the term "advisory", but IMHO that term is not necessarily any easier for users to understand, than the term used by smartctl.


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 13:54 
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Joined: July 12th, 2011, 7:55
Posts: 5
Location: Madison, WI
Well, here is smartctl with admin rights, note the "FAILING_NOW" on the right side...

Code:
smartctl 5.41 2011-06-09 r3365 [i686-w64-mingw32-win7(64)-sp1] (sf-win32-5.41-1)

Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_
FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   120   099   006    Pre-fail  Always       -
       88841
  3 Spin_Up_Time            0x0003   096   095   000    Pre-fail  Always       -
       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -
       654
  5 Reallocated_Sector_Ct   0x0033   022   022   036    Pre-fail  Always   FAILI
NG_NOW 3199
  7 Seek_Error_Rate         0x000f   078   060   030    Pre-fail  Always       -
       79511816
  9 Power_On_Hours          0x0032   095   095   000    Old_age   Always       -
       5139
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -
       0
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -
       654
183 Runtime_Bad_Block       0x0000   100   100   000    Old_age   Offline      -
       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -
       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -
       0
188 Command_Timeout         0x0032   100   098   000    Old_age   Always       -
       168
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -
       0
190 Airflow_Temperature_Cel 0x0022   070   051   045    Old_age   Always       -
       30 (Min/Max 27/30)
194 Temperature_Celsius     0x0022   030   049   000    Old_age   Always       -
       30 (0 14 0 0)
195 Hardware_ECC_Recovered  0x001a   037   024   000    Old_age   Always       -
       88841
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -
       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -
       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -
       1
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -
       202808355724005
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -
       1213113457
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -
       3353023872


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 14:00 
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Joined: July 12th, 2011, 7:55
Posts: 5
Location: Madison, WI
Oh and, another question: Will other components degrade if I continue to have this degrading drive? Or, when it kicks the bucket as I continue to use it, will my other modules also start having issues?


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 14:29 
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Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
Iyeru wrote:
Well, here is smartctl with admin rights, note the "FAILING_NOW" on the right side...

I'm surprised there isn't a section below this, called "SMART error log" (depends how you're running smartctl), but that's just for interest - the information here is consistent with the concerns earlier about attribute 5 (which has increased even more!).

Iyeru wrote:
Will other components degrade if I continue to have this degrading drive? Or, when it kicks the bucket as I continue to use it, will my other modules also start having issues?

If by "other modules" you mean other hardware, then there are very few (rare) failure modes for hard disks, which could cause damage to other hardware in a PC - it's highly unlikely. Your comments earlier about "two sticks of RAM failed" is unrelated to the hard disk - there are several other possible causes e.g. ESD damage, PSU problems, etc. depending on exact details of diagnosis of that RAM problem.


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 12th, 2011, 16:27 
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Joined: July 12th, 2011, 7:55
Posts: 5
Location: Madison, WI
Well, can anyone recommend a good "eco-friendly" or 5400 RPM Harddrive? I don't really think I even need 7200 RPM with the AMD 1100T backing up the read/write speeds so quickly. (I'm a gamer, but 7200 RPM is quite fast as it is.)


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 Post subject: Re: SMART Issue "Old_age" on a practically new HDD
PostPosted: July 19th, 2011, 11:12 
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Joined: July 12th, 2011, 7:55
Posts: 5
Location: Madison, WI
Still running strong so far:

Code:
  smartctl -t long /dev/hda              (Executes extended disk self-test)

  smartctl --attributes --log=selftest --quietmode=errorsonly /dev/hda
                                      (Prints Self-Test & Attribute errors)
  smartctl -a /dev/scsi21
             (Prints all information for SCSI disk on ASPI adapter 2, ID 1)
  smartctl -a /dev/sda
             (Prints all information for SCSI disk on PhysicalDrive 0)
  smartctl -a /dev/pd3
             (Prints all information for SCSI disk on PhysicalDrive 3)
  smartctl -a /dev/tape1
             (Prints all information for SCSI tape on Tape 1)
  smartctl -A /dev/hdb,3
                (Prints Attributes for physical drive 3 on 3ware 9000 RAID)
  smartctl -A /dev/tw_cli/c0/p1
            (Prints Attributes for 3ware controller 0, port 1 using tw_cli)

  ATA SMART access methods and ordering may be specified by modifiers
  following the device name: /dev/hdX:[saicm], where
  's': SMART_* IOCTLs,         'a': IOCTL_ATA_PASS_THROUGH,
  'i': IOCTL_IDE_PASS_THROUGH, 'c': ATA via IOCTL_SCSI_PASS_THROUGH,
  'f': IOCTL_STORAGE_*,        'm': IOCTL_SCSI_MINIPORT_*.
  The default on this system is /dev/sdX:pasifm


C:\Windows\system32>smartctl -h
smartctl 5.41 2011-06-09 r3365 [i686-w64-mingw32-win7(64)-sp1] (sf-win32-5.41-1)

Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Usage: smartctl [options] device

============================================ SHOW INFORMATION OPTIONS =====

  -h, --help, --usage
         Display this help and exit

  -V, --version, --copyright, --license
         Print license, copyright, and version information and exit

  -i, --info
         Show identity information for device

  -a, --all
         Show all SMART information for device

  -x, --xall
         Show all information for device

  --scan
         Scan for devices

  --scan-open
         Scan for devices and try to open each device

================================== SMARTCTL RUN-TIME BEHAVIOR OPTIONS =====

  -q TYPE, --quietmode=TYPE                                           (ATA)
         Set smartctl quiet mode to one of: errorsonly, silent, noserial

  -d TYPE, --device=TYPE
         Specify device type to one of: ata, scsi, sat[,N][+TYPE], usbcypress[,X
], usbjmicron[,x][,N], usbsunplus, auto, test

  -T TYPE, --tolerance=TYPE                                           (ATA)
         Tolerance: normal, conservative, permissive, verypermissive

  -b TYPE, --badsum=TYPE                                              (ATA)
         Set action on bad checksum to one of: warn, exit, ignore

  -r TYPE, --report=TYPE
         Report transactions (see man page)

  -n MODE, --nocheck=MODE                                             (ATA)
         No check if: never, sleep, standby, idle (see man page)

============================== DEVICE FEATURE ENABLE/DISABLE COMMANDS =====

  -s VALUE, --smart=VALUE
        Enable/disable SMART on device (on/off)

  -o VALUE, --offlineauto=VALUE                                       (ATA)
        Enable/disable automatic offline testing on device (on/off)

  -S VALUE, --saveauto=VALUE                                          (ATA)
        Enable/disable Attribute autosave on device (on/off)

======================================= READ AND DISPLAY DATA OPTIONS =====

  -H, --health
        Show device SMART health status

  -c, --capabilities                                                  (ATA)
        Show device SMART capabilities

  -A, --attributes
        Show device SMART vendor-specific Attributes and values

  -f FORMAT, --format=FORMAT                                          (ATA)
        Set output format for attributes to one of: old, brief

  -l TYPE, --log=TYPE
        Show device log. TYPE: error, selftest, selective, directory[,g|s],
                               background, sasphy[,reset], sataphy[,reset],
                               scttemp[sts,hist], scterc[,N,M],
                               gplog,N[,RANGE], smartlog,N[,RANGE],
                               xerror[,N][,error], xselftest[,N][,selftest]

  -v N,OPTION , --vendorattribute=N,OPTION                            (ATA)
        Set display OPTION for vendor Attribute N (see man page)

  -F TYPE, --firmwarebug=TYPE                                         (ATA)
        Use firmware bug workaround: none, samsung, samsung2,
                                     samsung3, swapid

  -P TYPE, --presets=TYPE                                             (ATA)
        Drive-specific presets: use, ignore, show, showall

  -B [+]FILE, --drivedb=[+]FILE                                       (ATA)
        Read and replace [add] drive database from FILE
        [default is +C:/Program Files (x86)/smartmontools/bin/drivedb-add.h
         and then    C:/Program Files (x86)/smartmontools/bin/drivedb.h]

============================================ DEVICE SELF-TEST OPTIONS =====

  -t TEST, --test=TEST
        Run test. TEST: offline short long conveyance vendor,N select,M-N
                        pending,N afterselect,[on|off] scttempint,N[,p]

  -C, --captive
        Do test in captive mode (along with -t)

  -X, --abort
        Abort any non-captive test on device

=================================================== SMARTCTL EXAMPLES =====

  smartctl -a /dev/hda                       (Prints all SMART information)

  smartctl --smart=on --offlineauto=on --saveauto=on /dev/hda
                                              (Enables SMART on first disk)

  smartctl -t long /dev/hda              (Executes extended disk self-test)

  smartctl --attributes --log=selftest --quietmode=errorsonly /dev/hda
                                      (Prints Self-Test & Attribute errors)
  smartctl -a /dev/scsi21
             (Prints all information for SCSI disk on ASPI adapter 2, ID 1)
  smartctl -a /dev/sda
             (Prints all information for SCSI disk on PhysicalDrive 0)
  smartctl -a /dev/pd3
             (Prints all information for SCSI disk on PhysicalDrive 3)
  smartctl -a /dev/tape1
             (Prints all information for SCSI tape on Tape 1)
  smartctl -A /dev/hdb,3
                (Prints Attributes for physical drive 3 on 3ware 9000 RAID)
  smartctl -A /dev/tw_cli/c0/p1
            (Prints Attributes for 3ware controller 0, port 1 using tw_cli)

  ATA SMART access methods and ordering may be specified by modifiers
  following the device name: /dev/hdX:[saicm], where
  's': SMART_* IOCTLs,         'a': IOCTL_ATA_PASS_THROUGH,
  'i': IOCTL_IDE_PASS_THROUGH, 'c': ATA via IOCTL_SCSI_PASS_THROUGH,
  'f': IOCTL_STORAGE_*,        'm': IOCTL_SCSI_MINIPORT_*.
  The default on this system is /dev/sdX:pasifm


C:\Windows\system32>smartctl -a /dev/hda
smartctl 5.41 2011-06-09 r3365 [i686-w64-mingw32-win7(64)-sp1] (sf-win32-5.41-1)

Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.12
Device Model:     ST31000528AS
Serial Number:    5VP52VG8
LU WWN Device Id: 5 000c50 0248fc892
Firmware Version: CC44
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Tue Jul 19 10:02:24 2011 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed

                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  609) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off supp
ort.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 194) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x103f) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_
FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   112   099   006    Pre-fail  Always       -
       48233046
  3 Spin_Up_Time            0x0003   095   095   000    Pre-fail  Always       -
       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -
       673
  5 Reallocated_Sector_Ct   0x0033   002   002   036    Pre-fail  Always   FAILI
NG_NOW 4015
  7 Seek_Error_Rate         0x000f   078   060   030    Pre-fail  Always       -
       80537896
  9 Power_On_Hours          0x0032   095   095   000    Old_age   Always       -
       5222
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -
       0
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -
       673
183 Runtime_Bad_Block       0x0000   100   100   000    Old_age   Offline      -
       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -
       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -
       0
188 Command_Timeout         0x0032   100   098   000    Old_age   Always       -
       168
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -
       0
190 Airflow_Temperature_Cel 0x0022   071   051   045    Old_age   Always       -
       29 (Min/Max 26/29)
194 Temperature_Celsius     0x0022   029   049   000    Old_age   Always       -
       29 (0 14 0 0)
195 Hardware_ECC_Recovered  0x001a   043   024   000    Old_age   Always       -
       48233046
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -
       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -
       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -
       1
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -
       15096810052460
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -
       3079895444
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -
       2309696153

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA
_of_first_error
# 1  Short offline       Completed: unknown failure    90%      5140         0
# 2  Extended offline    Completed: unknown failure    90%      5140         0
# 3  Short offline       Completed without error       00%      4576         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


But as you can see, the reallocation deal is getting bigger. Still have about a week and 3-4 days before I can replace it. I'm guessing this drive and stock CPU 80mm fan cooler is the reason why the Unigine Heaven test is having super issues.


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