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 Post subject: A pro to deal with WD3200AAKS - 75L9A0
PostPosted: August 5th, 2011, 3:06 
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Joined: August 5th, 2011, 2:45
Posts: 2
Location: United Kingdom
Dear All,

I have a WD3200AAKS - 75L9A0 hard disk which ceased to work. It couldn't be detected by the system and I couldn't boot into window7. I keep receiving the following error message: 'No boot service available'. So, I tried to check for it in the BIOS. The BIOS couldn't detect its model name and lists its capacity as 'Unknown'. So, I guess it couldn't be detected by the BIOS...

I removed the hard disk and, while holding it in my hand, I powered the pc. I felt it spinning ok with no strange sound. From reading several threads in various forums, I found out that most probably the firmware needs replacement. I couldn't find obvious burning sites at the PCB and most probably it is working fine.

While searching through this forum, I found it very useful with some knowledgeable people hanging around. So, what I'm looking for is a Pro who can help me replace the firmware and get the disk running again at least to retreive my lost data.
Please let me know how much it would cost to do this. I'm also happy if you can refer me to somewhere else.

PS. I've attached images of the Hard disk and PCB with all needed info..
Any help is much appreciated...

Attachment:
File comment: Hard Disk
DSC_0037.jpg
DSC_0037.jpg [ 1.03 MiB | Viewed 5198 times ]

Attachment:
File comment: PCB1
DSC_0040.jpg
DSC_0040.jpg [ 2 MiB | Viewed 5198 times ]

Attachment:
File comment: PCB2
DSC_0043.jpg
DSC_0043.jpg [ 1.99 MiB | Viewed 5198 times ]


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 Post subject: Re: A pro to deal with WD3200AAKS - 75L9A0
PostPosted: August 5th, 2011, 3:29 
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Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
I would recommend you contact the forum member 'pcimage' he's a pro in your country and provides excellent service from the feedback I've seen.

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 Post subject: Re: A pro to deal with WD3200AAKS - 75L9A0
PostPosted: August 5th, 2011, 11:42 
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Joined: August 5th, 2011, 2:45
Posts: 2
Location: United Kingdom
Many thanks indeed. This is very helpful.


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 Post subject: Re: A pro to deal with WD3200AAKS - 75L9A0
PostPosted: August 14th, 2011, 11:37 
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Joined: August 14th, 2011, 11:34
Posts: 1
Location: United States
I am having the same problem. Is there anyway to update the firmware? I have an XP system. 64 Bit


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 Post subject: Re: A pro to deal with WD3200AAKS - 75L9A0
PostPosted: August 14th, 2011, 12:18 
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Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
chiefjta wrote:
I am having the same problem. Is there anyway to update the firmware? I have an XP system. 64 Bit

Have a look in this thread:

diy-what-the-big-deal-t12671.html

especially the answer to the question: "Okay, my hard drive is still dead, so how do I rewrite that firmware?" to see why a request to "update the firmware" to fix an undiagnosed problem, is not sensible. :(

If you explain exactly what symptoms you have (including, but not limited to: Is the drive visible in BIOS? Is the drive spinning? Many repeated "clicking" noises after power is applied? What happened just before your symptoms started?) then some remote diagnosis / suggestions might be possible - but it is likely that in many situations, it would require "hands-on" diagnosis by a DR company.


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 Post subject: Re: A pro to deal with WD3200AAKS - 75L9A0
PostPosted: August 15th, 2011, 12:43 
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Joined: October 24th, 2009, 8:16
Posts: 282
Location: Gdansk - Poland
Check the drive in MHDD

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