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Safeboot

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positivebit

Post subject: Safeboot

Posted: May 2nd, 2012, 10:04

Joined: March 28th, 2011, 17:45
Posts: 441
Location: italy

Windows is not anymore working so the data of my customer is encrypted inside.
Customer knows the password.

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hddguy

Post subject: Re: Safeboot

Posted: May 3rd, 2012, 8:51

Joined: November 9th, 2006, 15:15
Posts: 2984

So tell customer to get to you the Safetech plugin and make bootable BART CD, then decrypt with relevant credentials.

You may need to get a daily code from Mcaffee, or maybe thats safeguard, I dont remember exactly.

Mcafee will help you if client gives them authorization to help you

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