Hi,

The drive was dropped. It state was “busy”, clicking incessantly and regularly.

I replaced the heads using a donor. Then, the drive stilled “busy” but the clicking stopped after repeating during 20 seconds (the sound is now slight different and the clicking is not regular).

After this I put the heads again in the donor. They were still working, suggesting a SA problem on the bad drive. Then, I tried a hotswap, putting again the heads in the bad drive and sharing the donor (live) PCB.

When I start the motor the status announced is “very busy”, clicking incessantly and irregularly.

Is there any hope for this drive?
I will appreciate any suggestion.

Thank You,



The terminal log is this:

ÿ SPW 1.5G LinkOk! ADC: 0002
SpnOk
spd: 0000 0000 0000
H: +00000
ADC: 0001
DAC: 6C84
Unlatch Tk: 00018B38

Unlatch Done
ENG>SRV>Tgt Tk:00000000 Hd:00 SkRetryCnt:+00000
AP_TO
C: 00015AA6 H: +00000
Unlatch Tk: 0001122A

Unlatch Done
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005DC H: +00000
Unlatch Tk: 000071CC

Unlatch Done
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005DC H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 000172C6

Unlatch Done
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005DC H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 00016EF0

Unlatch Done
AP_FSAM
C: 000005DC H: +00000
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00001
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 00017229

Unlatch Done

SvoTbl Loaded
p€€ ÀÐð @=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì)=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì)=¦•ú;5G¸Çs6(ɨ4 3 Ù 1[ Ö/g÷•ÞÓ9Í+7ƒÔ°Îp9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)CQuILqILqILqILqCQup€€ ÀÐð @=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì)=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì)=¦•ú;5G¸Çs6(ɨ4 3 Ù 1[ Ö/g÷•ÞÓ9Í+7ƒÔ°Îp9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)CQuILqILqILqILqCQup€€ ÀÐð @=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì)=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì)=¦•ú;5G¸Çs6(ɨ4 3 Ù 1[ Ö/g÷•ÞÓ9Í+7ƒÔ°Îp9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)CQuILqILqILqILqCQup€€ ÀÐð @=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì)=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì)=¦•ú;5G¸Çs6(ɨ4 3 Ù 1[ Ö/g÷•ÞÓ9Í+7ƒÔ°Îp9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)CQuILqILqILqILqCQu5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì):}Àò8,=õÎp:iÅc8 9¬Îp6¥û\4{ ŒÔ÷; ,x8«Ó´Ì)=©µÍ;8IßÇs5“Ðì2h, Û 7" _3àþ§Ô÷; ,x8«Ó´Ì)=¦•ú;5G¸Çs6(ɨ4 3 Ù 1[ Ö/g÷•ÞÓ9Í+7ƒÔ°Îp9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)9Áò7H<Ðª9sÆY7-8\Ъ3–ûŸ1‹ 7Û ; ,x8«Ó´Ì)CQuILqILqILqILqCQu BF
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005DC H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 0001706F

Unlatch Done
AP_FSAM
C: 000005DC H: +00000
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00001
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 00017169

Unlatch Done
Tgt Tk:00000000 Hd:00 SkRetryUnlatch Tk: 00017AB2

Unlatch Done
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005DC H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 000170E6

Unlatch Done
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005DC H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 00016EBF

Unlatch Done
AP_FSAM
C: 000005DC H: +00000
Tgt Tk:00000000 Hd:00 SkRetryCnt:+00001
AP_FSAM
C: 0000D9AD H: +00000
UF 6 GrayFailErr
H: +00001
Unlatch Tk: 00016E89

Unlatch Done
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005EB H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 00017049

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00001
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 000171D3

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00002
H: +00000
Unlatch Tk: 00018560

Unlatch Done
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005EB H: +00000
AP_FSAM
C: 0002A133 H: +00000
UF 6 GrayFailErr
H: +00001
Unlatch Tk: 00016F22

Unlatch Done
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005EB H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 00016F67

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00001
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 00017374

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00002
H: +00000
Unlatch Tk: 00018588

Unlatch Done
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005EB H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 000170C6

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00001
UF 4 1stVelErr
H: +00001
Unlatch Tk: 00015A8E

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00002
H: +00000
Unlatch Tk: 0001866C

Unlatch Done
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00000
AP_TO
C: 000005EB H: +00000
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 0001566F

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00001
UF 4 1stVelErr
H: +00001
Unlatch Tk: 00017304

Unlatch Done
AP_FSAM
C: 000005EB H: +00000
Tgt Tk:00000002 Hd:00 SkRetryCnt:+00002
H: +00000
Unlatch Tk: 000186ED

Unlatch Done
Tgt Tk:00000002 Hd:01 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00001
AP_FSAM
C: 00029A9D H: +00001
UF 6 GrayFailErr
H: +00001
Unlatch Tk: 00016E7D

Unlatch Done
Tgt Tk:00000002 Hd:01 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00001
Unlatch Tk: 0001752D

Unlatch Done
Tgt Tk:00000002 Hd:01 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00001
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 000170AC

Unlatch Done
Tgt Tk:00000002 Hd:01 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00001
AP_FSAM
C: 000252D8 H: +00001
UF 6 GrayFailErr
H: +00001
Unlatch Tk: 00016F4C

Unlatch Done
Tgt Tk:00000002 Hd:01 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00001
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 000172E0

Unlatch Done
Tgt Tk:00000002 Hd:01 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00001
UF 3 1stGrayErr
H: +00001
Unlatch Tk: 000171DF

Unlatch Done
Tgt Tk:00000002 Hd:02 SkRetryCnt:+00000
AP_TO
C: 000005EB H: +00002
AP_FSAM
C: 00022E9B H: +00002
UF 6 GrayFailErr
H: +00001
Unlatch Tk: 00016F6C

Unlatch Done
Tgt Tk:00000002 Hd:03 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00003
AP_FSAM
C: 000268BC H: +00003
UF 6 GrayFailErr
H: +00001
Unlatch Tk: 00016F7A

Unlatch Done
AP_FSAM
C: 000005EC H: +00003
Tgt Tk:00000002 Hd:03 SkRetryCnt:+00001
UF 4 1stVelErr
H: +00001
Unlatch Tk: 00015B57

Unlatch Done
AP_FSAM
C: 000005EC H: +00003
Tgt Tk:00000002 Hd:03 SkRetryCnt:+00002
H: +00000
Unlatch Tk: 0001863E

Unlatch Done
Tgt Tk:00000002 Hd:03 SkRetryCnt:+00000
AP_TO
C: 000005EC H: +00003
AP_FSAM
C: 00021D1C H: +00003
UF 6 GrayFailErr
H: +00001
Unlatch Tk: 00016E86

Unlatch Done
AP_FSAM
C: 000005EC H: +00003
Tgt Tk:00000002 Hd:03 SkRetryCnt:+00001
UF 4 1stVelErr
H: +00001
Unlatch Tk: 00015BAA

Unlatch Done
AP_FSAM
C: 000005EC H: +00003
Tgt Tk:00000002 Hd:03 SkRetryCnt:+00002
H: +00000
Unlatch Tk: 00018681

Unlatch Done
Sb
WriteSctLog -- buffer not valid
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
LED 14 0000
Cnt:+00000
AP_TO
C: 000005DC H: +00000

Hi,

There might be still hope.
It seems that one of the surfaces has problems preventing the drive to start.
When LED 14 was shown in terminal, did the spindle stopped or still running?

Hi, dmarques,

When LED 14 was shown in terminal the spindle did stop.

Thanks

Ok.
So I really think it's heads or media related.
If you need any help, I'm also located in PT.