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 Post subject: Seagate hard disk - mild constant beeping sound (with video)
PostPosted: June 20th, 2010, 8:22 
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Joined: May 19th, 2009, 5:05
Posts: 97
Location: Singapore
Hi

I have seagate 160GB hard disk
Seagate Momentus 7200.3
ST9160411ASG
PN: 9GEG42-034
FW: DE16

The hard disk give mild constant beeping sound. You can hear it here
http://www.youtube.com/watch?v=eFP3uPQuvUI

When I connect to DDI, it seems to come ready and when I scan I see the following in the attached screen shot


Please let me know what could be the possible issues with this disk?.

Thanks for your help

Cheers
-Jag


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IMG_0485.JPG
IMG_0485.JPG [ 1.21 MiB | Viewed 22503 times ]
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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with video)
PostPosted: June 20th, 2010, 12:11 
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Joined: October 21st, 2007, 8:48
Posts: 1721
Heads stuck to platters.


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with video)
PostPosted: June 21st, 2010, 5:58 
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Joined: November 29th, 2006, 10:08
Posts: 7865
Location: UK
Yes, sounds like it.

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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with video)
PostPosted: June 21st, 2010, 12:02 
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Joined: November 24th, 2009, 16:06
Posts: 28
Location: National City, CA
Yes, sounds like it. But the DDI screen does not show the classic signs of it.

Open the media and see if the Head Stack Assembly is not on the load ramp or in the Inner Diameter Landing Zone area. If the heads are in the Data Zone be very careful when moving them to the correct spot.

Good luck,


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 Post subject: Re:[SOLVED] - Seagate hard disk - mild constant beeping soun
PostPosted: June 24th, 2010, 4:48 
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Joined: May 19th, 2009, 5:05
Posts: 97
Location: Singapore
Yes it was due to stuck head on platter.

after moving the head to the ramp, I was able to image using DDI.

I have attached pictures before and after picture, I hope will be helpful for beginners


Thanks for all your help


Cheers
-Jag


Attachments:
Seagate-HeadsOnRamp.jpg
Seagate-HeadsOnRamp.jpg [ 951.76 KiB | Viewed 22399 times ]
Seagate-StuckHeads.jpg
Seagate-StuckHeads.jpg [ 846.2 KiB | Viewed 22399 times ]
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 Post subject: Re: Re:[SOLVED] - Seagate hard disk - mild constant beeping soun
PostPosted: June 24th, 2010, 19:30 
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Joined: September 8th, 2009, 18:21
Posts: 16972
Location: Australia
jag17 wrote:
Yes it was due to stuck head on platter.

after moving the head to the ramp, I was able to image using DDI.

I have attached pictures before and after picture, I hope will be helpful for beginners

Thanks and congratulations.


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with video)
PostPosted: June 24th, 2010, 23:46 
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Joined: May 19th, 2009, 5:05
Posts: 97
Location: Singapore
For beginners:

Please note that when moving the head from the platter to ramp, need to rotate the platter slowly in the direction where the arm is pointing to.

Your rotation of the platter and movement of head to the ramp had to be done simultaneously and slowly, otherwise you may break the head.

Cheers
-Jag


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 10th, 2011, 20:16 
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Joined: October 10th, 2011, 20:08
Posts: 8
Location: United States
Jag17, Is this all you had to do? I have that exact same beeping noise. I have taken it to a repair shop for a quote and they say at least $1500. Seagate says $3500. I know the head is stuck on the platter. You are telling me if I bring the head back to the ramp, I may have a chance to get some files recovered? Would the black Widow be able to read this disc after this?
Any help or links to a disk repair would be GREATLY appreciated!
Newbie
Paul Griffin


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 10th, 2011, 20:24 
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Joined: October 10th, 2011, 20:08
Posts: 8
Location: United States
Jag17, Is this all you had to do? I have that exact same beeping noise. I have taken it to a repair shop for a quote and they say at least $1500. Seagate says $3500. I know the head is stuck on the platter. You are telling me if I bring the head back to the ramp, I may have a chance to get some files recovered? Would the black Widow be able to read this disc after this?
Any help or links to a disk repair would be GREATLY appreciated!
Newbie
Paul Griffin


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 10th, 2011, 20:55 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
The procedure is misleading. It seems easy to carry out, but can turn into catastrophe with the wrong move, especially if panicking because of it.

Be careful.

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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 10th, 2011, 21:04 
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Joined: October 10th, 2011, 20:08
Posts: 8
Location: United States
What is the wrong move? The arm is moveable, I slowly spin the platters, Does the arm 'click' back into the ramp?
Please ALL help is appreciated!
Thanks labtech!


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 10th, 2011, 21:17 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
It should not "click" into the ramp. It should slide smoothly onto the ramp. Realistically, nobody can really help through word descriptions. One just needs to have the technique down. If you are not comfortable, buy a couple of cheap broken drives off eBay or something and practice.

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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 3:07 
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Joined: November 29th, 2006, 10:08
Posts: 7865
Location: UK
grifstudio wrote:
Jag17, Is this all you had to do? I have that exact same beeping noise. I have taken it to a repair shop for a quote and they say at least $1500. Seagate says $3500. I know the head is stuck on the platter. You are telling me if I bring the head back to the ramp, I may have a chance to get some files recovered? Would the black Widow be able to read this disc after this?
Any help or links to a disk repair would be GREATLY appreciated!
Newbie
Paul Griffin


Is your drive a laptop drive or desktop type?

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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 3:52 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
pcimage wrote:

Is your drive a laptop drive or desktop type?


GOOD question. If it is 3.5' then it could be spindle lock.
If it is spindle lock, then... well... $1500 sounds about right.

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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 6:39 
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Joined: October 10th, 2011, 20:08
Posts: 8
Location: United States
Yeah it is a 3.5!! Am I out of luck on a do it my self fix??? Spindle lock means?


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 9:22 
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Joined: July 22nd, 2008, 5:04
Posts: 160
Location: Italy
hi,
a seized motor is not simple to fix, mostly (but not always) drive from SEAGATE have seizures, to extract data you need good tools and above all good experience.
May be is better to contact a pro in your country.
Bye
Luca

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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 9:29 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
spindle lock = motor seizure = absolutely NO way you can fix it yourself.
I have seen the above mentioned problem with the 2,5" also to occur in 3.5", but it is very rare.

If motor seized then a very experienced pro is needed, and then again not always successful in retrieving the data. It depends on the equipment they'd use.

I'm sorry. This would cost > $1000 i'm afraid.

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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 11:51 
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Joined: October 10th, 2011, 20:08
Posts: 8
Location: United States
Back to resetting the arm to the ramp. Is this a do-able task? Once it is re-set. Will the drive be recognized? How can I tell if a motor is gone and spindles seized?
any dark alleys I can take it to be done at a Much lower cost? With a kid in college, these files will just sit on a shelf before I pay $1500-$3500


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 12:15 
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Joined: June 23rd, 2008, 11:26
Posts: 511
Location: Austin, TX
What is the model number?

Was it dropped?

As others have said if it is a 3.5 model, then my bet is on a seized motor as well. It is very rare to see stiction on 3.5 Seagate families.


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 Post subject: Re: Seagate hard disk - mild constant beeping sound (with vi
PostPosted: October 11th, 2011, 12:40 
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Joined: October 10th, 2011, 20:08
Posts: 8
Location: United States
Yes it was dropped. It was in an enclosure at the time.


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