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WD Passport attempting to spin but giving up

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hydromeda

Post subject: WD Passport attempting to spin but giving up

Posted: October 20th, 2011, 16:03

Joined: October 20th, 2011, 12:39
Posts: 1
Location: United States

I have a My Passport Essential SE 1 TB External hard drive (P/N wdbacx0010bbk). While I was using it the drive jerked and after that it didn't work. Whenever I plugin I hear the drive trying to spin up and shutting down. It makes 5 tries before giving up. Following is the link to the file with the recording of the noise.

WD Passport noise

I am interested in knowing what my options are.

Thanks

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Nick_CT

Post subject: Re: WD Passport attempting to spin but giving up

Posted: October 20th, 2011, 17:31

Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa

Either the motor is jammed, or the heads are stuck to the platters (stiction). Please define what you mean by 'jerked'? Did it fall?

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pcimage

Post subject: Re: WD Passport attempting to spin but giving up

Posted: October 20th, 2011, 17:40

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

Or worse still, one or more heads have snapped off and caused the head arms to get tangled up in the ramp because they can't get back on the ramp properly.

Seen many cases like this, especially when people have attempted "percussive maintenance" to DIY stiction, and made matters 100x worse. :-(

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hddguy

Post subject: Re: WD Passport attempting to spin but giving up

Posted: October 21st, 2011, 4:31

Joined: November 9th, 2006, 15:15
Posts: 2984

pcimage wrote:

Or worse still, one or more heads have snapped off and caused the head arms to get tangled up in the ramp because they can't get back on the ramp properly.

And with each attempt to power is potentially scratching the surface...

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BlackST

Post subject: Re: WD Passport attempting to spin but giving up

Posted: October 21st, 2011, 6:16

Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY

Quote:

Seen many cases like this, especially when people have attempted "percussive maintenance" to DIY stiction, and made matters 100x worse. :-(

Internet...

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einstein9

Post subject: Re: WD Passport attempting to spin but giving up

Posted: October 22nd, 2011, 3:44

Joined: May 13th, 2010, 11:17
Posts: 2821
Location: Kuwait

WD passport is a headache
no DIY am afraid

send it for better proper diagnose if u needed your data back

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The only reason for time is so that everything doesn't happen at once. By: Albert Einstein

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