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 Post subject: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 8th, 2012, 11:27 
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Joined: November 21st, 2011, 10:05
Posts: 57
Location: England
Hi guys,

I have a 500GB Western Digital Caviar Blue WD5000BEVT-22A0RT0 which is having problems spinning up.

When powered on, you can hear it slowly spinning but then halting and making a 'beeping' sound. The drive then starts to spin up again but does not sound like it is reaching the correct speeds.

My initial diagnosis is a problem with the bearings/motor but I am unable to test because I have been told you are unable to open Caviar Blues due to head alignment issues. (Could someone confirm?)

Does my diagnosis sound reasonable? What other diagnostic tests should I perform?

Many Thanks,
DR


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 8th, 2012, 11:40 
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Joined: October 21st, 2007, 8:48
Posts: 1631
Can you post a sound sir?


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 8th, 2012, 11:42 
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Joined: November 9th, 2006, 15:15
Posts: 2983
Alignment is not such an issue in Mariner series.

Could be heads related issue, in which case attempts to power it could be causing more damage.

If you know little about this HDD maybe you should outsource it...


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 8th, 2012, 12:19 
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Joined: November 21st, 2011, 10:05
Posts: 57
Location: England
hddguy wrote:
If you know little about this HDD maybe you should outsource it...


This isn't for a client, It's more of an personal / research project.

Tried the drive again and seems like it now doesn't spin at all, instead it just makes electronic noises.


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 8th, 2012, 15:42 
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Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
Can you describe the noises and the interval of the noises?

If a drive doesn't spin up at all (not your drive in particular) it could be:

-jammed/damaged motor
-failed PCB or component on PCB
-stiction
-ROM corruption
etc

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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 8th, 2012, 21:03 
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Joined: June 8th, 2006, 19:44
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Location: Atlanta, GA
The heads are parked on the platters instead of in the ramp.

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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 9th, 2012, 5:58 
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Joined: November 14th, 2011, 12:25
Posts: 3
Location: UK
Loaded the drive again this morning and it now have stop spinning completely.

You can hear two very faint tones which repeat every couple seconds. I'm thinking that the voice coil is creating the sound due to the heads not being able to move (Possible stiction?)

I shall take the drive down to the lab tomorrow to confirm. (100% the drive can be opened?)

Thanks,
DR


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 9th, 2012, 6:20 
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Joined: November 9th, 2006, 15:15
Posts: 2983
jono-ats wrote:
The heads are parked on the platters instead of in the ramp.


hddguy wrote:
... attempts to power it could be causing more damage.


iDan wrote:
Loaded the drive again this morning and it now have stop spinning completely.


Probably now you could have some damage to the surface...


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 10th, 2012, 3:05 
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Joined: November 29th, 2006, 10:08
Posts: 7843
Location: UK
iDan wrote:
Loaded the drive again this morning and it now have stop spinning completely.

You can hear two very faint tones which repeat every couple seconds. I'm thinking that the voice coil is creating the sound due to the heads not being able to move (Possible stiction?)

I shall take the drive down to the lab tomorrow to confirm. (100% the drive can be opened?)

Thanks,
DR


This drive does not have alignment issues with the lid screw.

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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 10th, 2012, 8:46 
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Joined: November 21st, 2011, 10:05
Posts: 57
Location: England
jono-ats wrote:
The heads are parked on the platters instead of in the ramp.


hddguy wrote:
Probably now you could have some damage to the surface...


Nick_CT wrote:
-stiction


Correct!

Opened the drive in the clean room to find this...

Image


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 11th, 2012, 9:55 
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Joined: October 21st, 2007, 8:48
Posts: 1631
Damage to the surface + stiction. That will be difficult


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 11th, 2012, 10:08 
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Joined: May 13th, 2010, 11:17
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in my opinion, CAN BE DONE, but not 100% data retrial, all depends on those damaged area

i did few cases and was good enough and i was lucky

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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 11th, 2012, 10:24 
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Joined: March 28th, 2011, 17:45
Posts: 441
Location: italy
here i would charge fairly spare parts to customer - looks like it will be a heads eater.


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 Post subject: Re: 500GB Western Digital Caviar Blue Spin Problems
PostPosted: February 12th, 2012, 1:57 
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Joined: August 15th, 2006, 3:01
Posts: 3471
Location: CDRLabs @ Chandigarh [ India ]
positivebit wrote:
here i would charge fairly spare parts to customer - looks like it will be a heads eater.


well,
this depends .if you can guess the area where you think you have the damage might be you can ignore that at all in your readings/clonings .

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