Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ST5000DM000 Firmware sign locked - needs recovery

December 6th, 2016, 23:21

Can anyone help or point me to someone capable of recovering this drive with crucial data? A company that has successfully recovered a bad head failure for me before and worked on the drive. To begin the drive was dropped 2 ft onto a thin carpet while plugged in but not writing data. Analysis from recovery company in my translation below:

The first donor failed after swapping but became ready on the second donor. After imaging 6gb, the drive could not read anymore so they suspected platter damage + after viewing small particles on the heads under microscope.

They recommended asking someone who is capable of controlling the heads on these and access the data as ACE Lab tools doesn't currently support Crawford drives. ACE Lab has tried assisting remotely with no luck. If anyone could help with this I would greatly appreciate it

Re: ST5000DM000 Firmware sign locked - needs recovery

December 7th, 2016, 6:41

werner wrote:Can anyone help or point me to someone capable of recovering this drive with crucial data? A company that has successfully recovered a bad head failure for me before and worked on the drive. To begin the drive was dropped 2 ft onto a thin carpet while plugged in but not writing data. Analysis from recovery company in my translation below:

The first donor failed after swapping but became ready on the second donor. After imaging 6gb, the drive could not read anymore so they suspected platter damage + after viewing small particles on the heads under microscope.

They recommended asking someone who is capable of controlling the heads on these and access the data as ACE Lab tools doesn't currently support Crawford drives. ACE Lab has tried assisting remotely with no luck. If anyone could help with this I would greatly appreciate it


Pepe is your guy . He is capable to deal with this Crawford's

Re: ST5000DM000 Firmware sign locked - needs recovery

December 7th, 2016, 10:00

DR-Kiev wrote:
werner wrote:Can anyone help or point me to someone capable of recovering this drive with crucial data? A company that has successfully recovered a bad head failure for me before and worked on the drive. To begin the drive was dropped 2 ft onto a thin carpet while plugged in but not writing data. Analysis from recovery company in my translation below:

The first donor failed after swapping but became ready on the second donor. After imaging 6gb, the drive could not read anymore so they suspected platter damage + after viewing small particles on the heads under microscope.

They recommended asking someone who is capable of controlling the heads on these and access the data as ACE Lab tools doesn't currently support Crawford drives. ACE Lab has tried assisting remotely with no luck. If anyone could help with this I would greatly appreciate it


Pepe is your guy . He is capable to deal with this Crawford's


Reached out to him - thanks. If anyone else could possibly help that'd be great

Re: ST5000DM000 Firmware sign locked - needs recovery

December 7th, 2016, 14:50

DR-Kiev wrote:
werner wrote:Can anyone help or point me to someone capable of recovering this drive with crucial data? A company that has successfully recovered a bad head failure for me before and worked on the drive. To begin the drive was dropped 2 ft onto a thin carpet while plugged in but not writing data. Analysis from recovery company in my translation below:

The first donor failed after swapping but became ready on the second donor. After imaging 6gb, the drive could not read anymore so they suspected platter damage + after viewing small particles on the heads under microscope.

They recommended asking someone who is capable of controlling the heads on these and access the data as ACE Lab tools doesn't currently support Crawford drives. ACE Lab has tried assisting remotely with no luck. If anyone could help with this I would greatly appreciate it


Pepe is your guy . He is capable to deal with this Crawford's


Absolutely +1 for Pepe

Re: ST5000DM000 Firmware sign locked - needs recovery

December 7th, 2016, 21:10

I can do those drives.
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