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Question about Seagate HD Health

March 4th, 2012, 18:53

Hi there.

I'm having a situation that might just be me overthinking, but as this is my primary work computer, it's hard not to worry.

I use a late 2010 Intel iMac with a ST31000528ASQ harddrive (my understanding is that is a SeaGate model), and recently I started getting "disk error" messages in Photoshop while performing various tasks (opening, saving, cropping, resizing) as well as general system sluggishness. I ran Disk Utility and was given an error about "Invalid Note Structure," so I ran fsck in single-user mode and after that it no longer reported errors. My concern is that, afterwards, I ran a SmartReporter short Self-Test (several), all of which reported that the test has failed due to a "Read Failure." This also happened with a long test. I then looked at the SMART attribute list, which reads:

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000e 114 093 006 Old_age Always - 65030788
3 Spin_Up_Time 0x0003 100 100 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 664
5 Reallocated_Sector_Ct 0x0033 098 098 036 Pre-fail Always - 98
7 Seek_Error_Rate 0x000f 081 060 030 Pre-fail Always - 129296954
9 Power_On_Hours 0x0032 088 088 000 Old_age Always - 11319
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 438
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 192
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 1
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 050 041 045 Old_age Always In_the_past 50 (2 252 53 50)
194 Temperature_Celsius 0x0022 050 059 000 Old_age Always - 50 (0 18 0 0)
195 Hardware_ECC_Recovered 0x001a 038 018 000 Old_age Always - 65030788
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 1
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 1
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0


Do I have anything to worry about? Some of the numbers for error rates seem awfully high compared to postings I found elsewhere online, but I don't know much about this sort of thing.

Thanks so much for any help and advice, and please let me know if more information is necessary.

Re: Question about Seagate HD Health

March 4th, 2012, 19:20

If this were my Mac and My drive I would replace it ASAP and RMA the drive back to Seagate for a replacement. Its failing based on the error counters.

Re: Question about Seagate HD Health

March 4th, 2012, 19:53

The Reallocated_Sector_Ct and Reported_Uncorrectable attribute values are bad, but Raw_Read_Error_Rate, Seek_Error_Rate and Hardware_ECC_Recovered are OK. In fact the Seek_Error_Rate is actually 0.

See http://www.users.on.net/~fzabkar/HDD/Se ... R_HEC.html

Re: Question about Seagate HD Health

March 6th, 2012, 1:01

Hi,

Thank you both very much for the help/information.
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