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 Post subject: Dropped Hard drive problem. Arm Issue (Video)
PostPosted: May 3rd, 2012, 10:58 
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Joined: May 3rd, 2012, 10:50
Posts: 2
Location: Los Angeles
I recently dropped my 1TB hitachi external drive and now the arm just joves back and forth. Need to get my data out as I have a lot of important info. Need help. Here is the video link I made to show you what happens.
http://www.youtube.com/watch?v=yJbEXm8u4j8


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 Post subject: Re: Dropped Hard drive problem. Arm Issue (Video)
PostPosted: May 3rd, 2012, 11:19 
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Joined: July 7th, 2010, 4:45
Posts: 924
Location: UK
Most likely the heads have been damaged due to the fall & will need to be swapped with a compatible donor.

If the data is important then why did you take off the lid/cover?
You should seek a dr professional rather than risk your important data.
The platters will now be contaminated. Profession equipment is required ie cleanroom etc + experience & knowledge.
This will probably cost you more to do a recovery now but if you stop trying DIY & seek a pro then they should hopefully be able to get your data recovered.


Loki


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 Post subject: Re: Dropped Hard drive problem. Arm Issue (Video)
PostPosted: May 3rd, 2012, 12:41 
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Joined: May 3rd, 2012, 10:50
Posts: 2
Location: Los Angeles
Do you recommend any particular company with great prices plus very reputable to recover my data?


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 Post subject: Re: Dropped Hard drive problem. Arm Issue (Video)
PostPosted: May 3rd, 2012, 13:33 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
You can forget 'great prices' as the drive was already opened, in my opinion...


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 Post subject: Re: Dropped Hard drive problem. Arm Issue (Video)
PostPosted: May 4th, 2012, 6:12 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
BlackST wrote:
You can forget 'great prices' as the drive was already opened, in my opinion...


I agree.
However, contact member jono-ats he 's in Atlanta, he might be able to do this for you for a fair price.

OTOH, this looks like chances of media damage are high, IMHO.

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