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 Post subject: Repairing WD Green Hard Drive
PostPosted: July 23rd, 2013, 23:48 
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Joined: July 23rd, 2013, 23:23
Posts: 1
Location: toronto
I have a WD20EARX Green Drive that has been dropped and I need to repair it.

Powers up and spins while head attempts to access platter for about 10 seconds then stops spinning.
Drive is MAC formatted but does not show up in Disk Utility.
It does show up on Device Manager and Disk Management on Windows 7 however as "uninitialized" and cannot see the drive on Windows Explorer even though I have Macdrive installed.

I would greatly appreciate suggestions on what I need to replace.

Here are videos of what the drive does when turned on.

http://www.youtube.com/watch?v=LnN0t6jmNTw

http://www.youtube.com/watch?v=Hf8-qD5aDSs


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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 24th, 2013, 16:17 
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Joined: October 14th, 2005, 9:26
Posts: 1060
good digital!

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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 24th, 2013, 16:58 
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Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada
The drive likely has internal damage (heads and/or surface) caused by the fall. You need to send it to a data recovery professional before it is absolutely unrecoverable.

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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 25th, 2013, 3:44 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
To me this drive has very little chance.
It's very obvious that the heads are so f***ed up that they are not able to even return to the ramp properly. This means that at least one of the heads is bent, which in turn means that every time the drive powers on, damage occurs in one of the platters.

Adding the fact that the drive has been opened in an uncontrolled environment and tampered with....
expect it to be not cheap at all, if it has any chances.

Sorry. Partial recovery could still be an option, though.

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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 26th, 2013, 17:33 
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Joined: July 2nd, 2011, 14:16
Posts: 463
Location: England
Is that scraping sounds I hear.... RIP drive you did good!


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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 26th, 2013, 20:07 
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Joined: April 26th, 2012, 1:52
Posts: 388
Location: Chicago, USA
There are no parts you can replace. And that scraping sound is just nasty. I wonder what the other surfaces look like?

This'll be a challenge for a pro, that's a certainty.

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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 27th, 2013, 6:38 
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Joined: February 15th, 2006, 3:38
Posts: 1079
Location: canada
that sounds is from the bearing noise
not scratching on the platter
if one of the head was damaged you would hear it scratching

the qeastion is did you remove the screw on the headstack ???
as that why it might explain why its not parking the head.

got a wd green here

the reason why they are called wd green

as they are a piece of crap only design to work for so long

it suppose to be good for the Environment

good marketing scam

have to say nice digital there what your using for the video


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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 28th, 2013, 11:28 
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Joined: July 2nd, 2011, 14:16
Posts: 463
Location: England
craig6928 wrote:
that sounds is from the bearing noise
not scratching on the platter
if one of the head was damaged you would hear it scratching

the qeastion is did you remove the screw on the headstack ???
as that why it might explain why its not parking the head.

got a wd green here

the reason why they are called wd green

as they are a piece of crap only design to work for so long

it suppose to be good for the Environment

good marketing scam

have to say nice digital there what your using for the video


Dropping the drive on the floor does not help the quality of the drive!


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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 28th, 2013, 21:06 
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Joined: February 15th, 2006, 3:38
Posts: 1079
Location: canada
if the drive is on then yes the drive would get damaged headstack would be bent and scratching the platter

but drives that are not turned on are normal parked inside the hard drive
so it wont damage it

i have done test and dropped drives off the table that where not on and all worked fine
the ones dropped on floor when the drive was on and spinning headstack damaged and platter damaged.


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 Post subject: Re: Repairing WD Green Hard Drive
PostPosted: July 29th, 2013, 5:52 
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Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
IMHO you can test for damage all day long by dropping drives, but it won't tell you how Joe Blogs drive survives after he drops it. Every single drop is different, so no possibility of doing a controlled study.

But what you can say when customers tell you they have dropped it is that there is a better chance if it was off.

Maybe need to start spanking ppl that drop drives until they learn to treat em better....


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