Hi,

I have the ReadyNas Duo with 2 off 2TB WD Green Caviar drives. This is setup as a mirror. The problem started when the fusebox tripped in the house and the NAS lost power. When I switched the NAS back on again the blue LED was flashing and even after leaving it for a couple of hours I could not pickup the NAS on RAIDar, access any shares from the PC or the web interface. The data stored on the NAS is very important to me and contains 10s of 000's of family photos that are only stored here.

1) Since then I powered off the NAS by unplugging the unit as it would not switch off by holding in the power button for 5 seconds. I switched the unit back on and left it overnight but still had no access to the drive.
2) Again I powered off the unit and when I switched it back on held in the reset button for 5 seconds in an attempt to reset the firmware, but still did not give me access to the unit.
3) I powered down the unit again and removed the second hard drive from the NAS and switched it back on again. After leaving it overnight again I could then pickup the NAS in RAIDar, but it said "Bad disks detected". I think the firmware reset was successful as it is now using a different IP address.
4) I have taken the second drive which I had removed and tried to boot it as a slave drive to see if I could see the files in windows with no success. In disk management I could see the disk but it said it was unallocated.
5) I then booted the computer into Linux, a Ubuntu ditribution, but when clicking on computer I got the message "cannot mount this file".
6) I have used the WD Data Lifeguard Diagnostic for Windows to test the second drive. The drive received a SMART status PASS. Next I did the extended test and it also passed this.
7) I am using EasUS data recovery wizard to try and recover the files, but this is not looking good as it has only picked up 200GB of 1TB total files and of these a lot of the pictures seem corrupted when I preview them.

What should I do next? I can't afford to lose the data stored on these drives, but don't know what to try next!

Any help is much appreciated.

Daz

Hello,

try following:
take both HDD's out of the NAS box
try recover first from one, if you have succes, than is OK
otherwise try form another one

Try also with R-Studio software.

The most important - always backup your pictures(and other documents) on DVD's
All types of RAID only guarantee you fault tolerance.

If everything of this fail, then find DR near you

BR Jure