MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 8 posts ] 
Author Message
 Post subject: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 11th, 2013, 12:14 
Offline

Joined: May 10th, 2013, 1:09
Posts: 5
Location: America
Hello,

I checked my 500GB Seagte Notebook HDD with "HD Tune" tool and there is something wrong. Please see attached pictures and let me know what is wrong with it.
Thanks.


Attachments:
02-May-2013_11-09-2.png
02-May-2013_11-09-2.png [ 67.34 KiB | Viewed 5216 times ]
02-May-2013_11-08-1.png
02-May-2013_11-08-1.png [ 67.76 KiB | Viewed 5216 times ]
02-May-2013_11-08.png
02-May-2013_11-08.png [ 53.4 KiB | Viewed 5216 times ]
02-May-2013_11-06.png
02-May-2013_11-06.png [ 65.28 KiB | Viewed 5216 times ]
Seagte 09-May-2013_21-47-1.png
Seagte 09-May-2013_21-47-1.png [ 69.5 KiB | Viewed 5216 times ]
Top
 Profile  
 
 Post subject: Re: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 11th, 2013, 13:07 
Offline

Joined: February 26th, 2013, 6:58
Posts: 211
Location: Hungary
thxbest wrote:
there is something wrong. Please see attached pictures and let me know what is wrong with it.
Thanks.

Is it a riddle? :) As for me, I can't see anything wrong, but let's wait till more knowledgeable folks will comment on those pictures.

_________________
Those who know don’t talk. Those who talk don’t know.


Top
 Profile  
 
 Post subject: Re: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 11th, 2013, 16:12 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
If you are worried about the high raw values for certain SMART attributes, then they are perfectly OK. They just need to be interpreted correctly.

See http://www.users.on.net/~fzabkar/HDD/Se ... R_HEC.html

As for the "Airflow Temperature", its raw value is best understood in hexadecimal:

http://www.google.com/search?&q=723517475+in+hex

723 517 475 = 0x 2B 20 00 23

There are three numbers corresponding to the maximum (0x2B = 43C), minimum (0x20 = 32C), and current (0x23 = 35C) temperatures for the current power cycle.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 13th, 2013, 23:59 
Offline

Joined: May 10th, 2013, 1:09
Posts: 5
Location: America
I checked the HDD with "HD Regenerator" tool and it detected a "delay". What does it mean and how will it affect the HDD?


Top
 Profile  
 
 Post subject: Re: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 14th, 2013, 2:37 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
A "delay" means that one sector is taking too long to read. Such "weak" sectors require one or more retries.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 14th, 2013, 12:46 
Offline

Joined: May 10th, 2013, 1:09
Posts: 5
Location: America
fzabkar wrote:
A "delay" means that one sector is taking too long to read. Such "weak" sectors require one or more retries.


How does it affect the health of a HDD? Is it going to die?


Top
 Profile  
 
 Post subject: Re: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 14th, 2013, 13:32 
Offline

Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
Personally, I find the story / questions incomplete, due to the limited explanation you are giving. That means I can only make short comments in reply to your questions:

- Any disk drive can die, at any time, with or without warning.
- Not all failing disks give any warning (whether by actual SMART event, or by human interpretation of SMART attribute data).
- It is not necessarily possible to diagnose drive problems using only those pictures you have provided, so don't expect diagnosis just from those, as you originally requested.
- I see a couple of areas which concern me in your initial pictures, but would need additional specific data to double-check my interpretation of those initial pictures. However the lack of explanation about exactly what you are concerned about in those pictures, means that I could be wasting my time explaining what concerns me in them, if that is different from what concerns you.
- Make sure you have backups, and a plan for where you would buy a replacement drive (or, if up-time is important enough, then spend more on higher-availability equipment / alternative procedures). Then a drive failure, when that happens, becomes less of a disaster.
- After making sure that you have a valid & readable backup, you can run the SeaTools long test on that Seagate drive, as a simple way to get another view of whether a problem can be detected by that software (especially if you plan to try to RMA the drive). However some drive problems will still result in that software giving a "pass" indication.

It depends how much time you want to spend, by supplying more details and providing more data to members here when asked to do so. For some people, it's not worth their time to provide more details, so they get only limited replies from people here; other people want to get more help and so they supply more information. It's up to you :)


Top
 Profile  
 
 Post subject: Re: Seagate Notebook HDD-Benchmark is weird
PostPosted: May 17th, 2013, 17:04 
Offline

Joined: May 10th, 2013, 1:09
Posts: 5
Location: America
I can run the SeaTools only in "Safe Mode" and it has passed the "Long Generic Test". When window 7 is running, SeaTools also works, but in the middle of testing, the system freezes and that only happens when "Long Generic Test" is running. I think that the problem is caused by incompatible drivers. I have installed the tool "SlimDrivers" to update all drivers in one time and it did the job well, however it could be installed one or more incompatible drivers although "Device Manager" doesn't show any exclamation marks.


Attachments:
SeaTool 1.jpg
SeaTool 1.jpg [ 56.18 KiB | Viewed 5100 times ]
Untitled.jpg
Untitled.jpg [ 123.44 KiB | Viewed 5100 times ]
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot], shamimdhali and 35 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group