MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 7 posts ] 
Author Message
 Post subject: Seagate ST3500320AS - able to detect but unable to image
PostPosted: June 19th, 2013, 10:52 
Offline

Joined: May 19th, 2009, 5:05
Posts: 97
Location: Singapore
I have a Seagate ST35000320AS - 500GB Drive
Firmware: SD04


The drive gets detected in PC3K, shows the correct size, I can even view the folders and files.

But when I try to image used sectors map, after few thousand sectors in green, the drive gives a continuous mild whirr sound and all the sectors shows black in PC3K. I tried building heads map and it seems that all heads give the same black sectors, so I believe the problem is not due to a single head crash.

I tried DDI, the drive becomes not responding after few thousand sectors of successful imaging

Is it heads or firmware issue?


Top
 Profile  
 
 Post subject: Re: Seagate ST3500320AS - able to detect but unable to image
PostPosted: June 19th, 2013, 10:57 
Offline

Joined: November 9th, 2006, 15:15
Posts: 2984
does it lose ready state? Do status register change at all? Did you check relocation options under HDD ID?


Top
 Profile  
 
 Post subject: Re: Seagate ST3500320AS - able to detect but unable to image
PostPosted: June 19th, 2013, 17:13 
Offline

Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
I would try head by head...

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se


Top
 Profile  
 
 Post subject: Re: Seagate ST3500320AS - able to detect but unable to image
PostPosted: June 20th, 2013, 4:22 
Offline
User avatar

Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
Or backwards..

_________________
http://www.northwind.gr
SandForce SSD Recovery
Ransomware Reverse Engineering - NoMoreRansom! partners


Top
 Profile  
 
 Post subject: Re: Seagate ST3500320AS - able to detect but unable to image
PostPosted: June 20th, 2013, 8:49 
Offline

Joined: May 19th, 2009, 5:05
Posts: 97
Location: Singapore
hddguy wrote:
does it lose ready state? Do status register change at all? Did you check relocation options under HDD ID?



It does not lose ready state, when all sectors goes to black, registers DWF, ERR, ABF is red, DRD, DSC remains green


Sorry I am not sure on checking relocation options under HDD ID, any tips on how do that?

Thanks for your help


Top
 Profile  
 
 Post subject: Re: Seagate ST3500320AS - able to detect but unable to image
PostPosted: June 20th, 2013, 8:52 
Offline

Joined: May 19th, 2009, 5:05
Posts: 97
Location: Singapore
Now I am trying just Head0 backwards, will update on the progress


Top
 Profile  
 
 Post subject: Re: Seagate ST3500320AS - able to detect but unable to image
PostPosted: June 30th, 2013, 8:46 
Offline

Joined: May 19th, 2009, 5:05
Posts: 97
Location: Singapore
H2 was the problem. All other heads able to image without issues.

As suggested imaging was done backwards with each head. Except Head 2 all other 3 heads ran successfully.

I believe need to replace the head to get 100% recovery ?


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 47 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group