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 Post subject: WD Elements SE Portable 1TB (WDBPCK0010BBK) not visible
PostPosted: July 30th, 2013, 17:38 
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Joined: July 30th, 2013, 17:25
Posts: 5
Location: Switzerland
Good day to everyone there.
I have a huge problem with my WD Elements SE Portable 1TB (WDBPCK0010BBK) who suddenly stopped to work 2 days ago. When I connect it to my Macbook air it starts to turn, the led starts to blink but the drive doesn't appear any more on the Finder (and on the Disk Utility). Also tried that on a Win XP machine and the problem is the same.
I have already contacted WD support and received back a stupid answer with no solution.
I need my data back and I don't know what to do. I own an identical drive who is actually working properly and I was wondering if that could help. I was asking myself if it's possible to swap the PCB. Any advice and/or solution is really welcome.
Next time I will do a backup....
Thanks in advance to all.

Swiss_ts


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 Post subject: Re: WD Elements SE Portable 1TB (WDBPCK0010BBK) not visible
PostPosted: July 31st, 2013, 1:32 
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Joined: June 26th, 2013, 0:26
Posts: 28
Location: Los Angeles
If it is not showing in disk utility then it is a mechanical/physical problem. Most of the time these hard drives have read/write heads problems.
Regular PCB swap won't help. If the data is valuable to you, use data recovery company.

Good Luck

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Think before you act => Most of the time there is only one chance for recovering lost data !


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 Post subject: Re: WD Elements SE Portable 1TB (WDBPCK0010BBK) not visible
PostPosted: July 31st, 2013, 16:46 
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Joined: October 24th, 2009, 8:16
Posts: 281
Location: Gdansk - Poland
open the case and connect it directly to sata

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data recovery Poland


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 Post subject: Re: WD Elements SE Portable 1TB (WDBPCK0010BBK) not visible
PostPosted: August 1st, 2013, 1:40 
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Joined: February 15th, 2006, 3:38
Posts: 1079
Location: canada
by swapping over the pcb your more likely going to damaged your data.

it sounds like that the main sata board that plugs in could be faulty or loose
you can connect these drives direct to your sata port when you open it up


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 Post subject: Re: WD Elements SE Portable 1TB (WDBPCK0010BBK) not visible
PostPosted: August 4th, 2013, 19:06 
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Joined: July 30th, 2013, 17:25
Posts: 5
Location: Switzerland
thanks to all for the answers.
As I am not an expert could you please recommend me a sata adapter working well with my Macbook Air? At the moment It's the only system I have access to.

thanks


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 Post subject: Re: WD Elements SE Portable 1TB (WDBPCK0010BBK) not visible
PostPosted: August 16th, 2013, 6:19 
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Joined: October 24th, 2009, 8:16
Posts: 281
Location: Gdansk - Poland
If there's media damage, sata adapter may not help.

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data recovery Poland


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